Telecalling & Outbound Sales Executive (Us Market)

1 week ago

Saroli Surat Gujarat, India Onviqa Private Limited Full time

We’re looking for a passionate and energetic **Telecalling & Outbound Sales Executive** to join our growing luxury watch brand team. Your main role will be to connect with potential customers through **calls, WhatsApp, and Instagram live chat**, build trust, and help them make confident purchase decisions.

This role is ideal for someone who enjoys communication, persuasion, and creating great customer experiences.

**Key Responsibilities**:

- Handle **incoming and outgoing calls** to potential US customers.
- Engage with leads through **Instagram DMs, live chat, and WhatsApp**.
- Understand customer needs and **recommend suitable luxury watches**.
- Conduct **follow-ups with previous leads** and maintain a regular pipeline.
- Schedule and attend **virtual/phone calls** with customers to close deals.
- Maintain accurate lead and sales data in CRM or tracking sheets.
- Collaborate with internal teams to ensure smooth customer communication.
- Work with a **daily/weekly target-based approach** for conversions and follow-ups.

**Requirements**:

- Excellent English communication skills (spoken and written).
- Prior experience in **telecalling, sales, or customer support** (preferred).
- Comfortable working in **night shifts / US time zone**.
- Strong persuasive and negotiation skills.
- Basic understanding of Instagram, WhatsApp, and online communication tools.
- Self-motivated and goal-oriented personality.

**Perks & Benefits**:

- Attractive **performance-based incentives**:

- Work with an **international luxury brand**:

- Growth opportunities into senior sales or management roles
- Supportive and friendly work environment

**Job Details**:

- **Job Type**: Full-time (Remote/Office Based)
- **Shift**: US Time Zone
- **Salary**: Competitive (Base + Incentives)
- **Experience**: 0-3 years (Freshers with great communication skills welcome)

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Application Question(s):

- Have you ever handled international (US-based) customers or worked in a night-shift role before?
- Are you comfortable with a starting salary upto ₹20,000 per month (with additional incentives based on performance)?

**Experience**:

- Telecommunication: 1 year (preferred)
- Outbound sales: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Saroli, Surat, Gujarat (preferred)

Shift availability:

- Night Shift (required)

Willingness to travel:

- 100% (required)

Work Location: In person

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