Sales Telecaller

2 days ago

Laskana Surat Gujarat, India Lilaba Analytical Laboratories Full time

A sales telecaller, also known as a telesales representative, is a representative who uses the phone to contact clients and potential customers to generate sales for a company. Their responsibilities include:

- Making calls: Outbound calls to potential customers to promote products or services, and inbound calls to handle customer inquiries or complaints
- Explaining products: Providing information about product features, benefits, and pricing to interested customers
- Answering questions: Addressing customer queries and concerns about the company and product
- Closing deals: Persuading customers to make purchases or schedule appointments
- Maintaining records: Keeping accurate records of customer interactions in a database, and taking notes of useful information from sales calls
- Meeting targets: Collaborating with the sales team to meet or exceed daily and monthly sales targets
- Handling grievances: Preserving the company's reputation by handling grievances

Some skills that are useful for telecallers include:

- Technical expertise
- Patience
- Empathy
- Problem-solving and flexibility
- Active listening
- Clarity in communicating
- Organization
- Outgoing personality

**Job Types**: Full-time, Fresher

**Education**:

- Master's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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