Communication Center Executive
3 days ago
The Communication Centre Executive is responsible for managing patient communications for both Physio Active clinics (GCR and EROS). This includes handling calls, chats, and confirmations, follow-ups, scheduling, and ensuring a smooth patient experience through timely and polite interactions
Key Responsibilities (KRAs):
1. Reconfirm unconfirmed appointments and manage daily scheduling.
2. Handle incoming and outgoing calls and chat inquiries across platforms.
3. Make confirmation, reminder, follow-up, and NSP calls as per protocols.
4. Ensure loop closure by responding to every patient inquiry or request immediately.
5. Update handover sheets, communication logs, and appointment calendars.
6. Coordinate with clinic teams to reschedule appointments and share timely updates.
7. Support end-of-day reporting and document readiness for the next shift.
8. Maintain a polite, patient-friendly tone in all verbal and written communications.
9. Escalate unresolved issues to the Communication Centre Manager promptly.
Pay: ₹20,000.00 - ₹32,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
**Speak with the employer**
+91 7060016345
-
Call Center Executive
2 weeks ago
Gurugram, Haryana, India AtoZ virtual Full timea fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring looking for a motivated Business Development Executive (Tamil/Telugu) to drive new client growth. **About the Role** As a BPO Call Center Executive, you will be the first point of contact for our customers and...
-
Contact Center Executive
2 weeks ago
Gurugram, Haryana, India Ensite Services Full timeWe are seeking a dynamic and customer-focused Contact Centre Executive to join our team. As a Contact Centre Executive, you will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction. You will be responsible for providing excellent customer service, addressing inquiries, resolving issues, and maintaining a...
-
Deputy Center Directress
5 days ago
Gurugram, Haryana, India Footprints Childcare Pvt Ltd Full timePosition: Deputy Center Directress Timing: 9:00AM to 4:30PM Working Days: Mon to Sat Address: Site No 4109, near DCP Traffic Offices, DLF Phase IV, Sector 28, Gurugram, Haryana 122002 **Job description** - Managing day to day activities at the preschool - Procure and arrange instructional resources for use in the classroom - Audit classrooms and observe...
-
Community Executive(Fluent Communication)
2 weeks ago
Gurugram, Haryana, India HR Creations Full time**Key Responsibilities** **1. Event Management** - Coordinate and execute **corporate events, college events, school sports days**, and birthday parties (optional). - Understand and follow standard event procedures — including **onboarding clients, managing requirements, pricing, and accounts**. - Handle **end-to-end event closures**, from inquiry to...
-
Engagement and Communication Expert
1 week ago
Gurugram, Haryana, India NielsenIQ Full time**Job Description** Engagement and Communication Lead** will be responsible to drive internal and external (LinkedIn, social media) communication strategies that strengthen relationships, promote transparency, and support the organization's (including the Gurgaon centre) mission and goals. This role will plan, execution and measure efficiency of campaigns...
-
Call Center Executive
1 week ago
Gurugram, Haryana, India IAS MEDICARE HOSPITAL Full timeCall Center Excutive, **takes calls from Patients answering questions or addressing any concerns they may have**. Their duties include handling many inbound and outbound calls to and from Patients, listening to Patient needs or issues and providing helpful solutions to their problems, Give Doctor Appoinment and keep followup with Patient **Job Types**:...
-
Call Center Executive
1 week ago
Gurgaon District, Haryana, India Wrixty Services Full timeGurugram We are looking for 100 Call Center Executive Posts in Gurugram / Gurgaon, Haryana, with deep knowledge in Communication Skills,International Call Center,Voice Process and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Tech/B.E, M.B.A/PGDM - Experience- 0 - 5 Years- Salary- 1 Lac 75...
-
Call Center Trainer Ii
7 days ago
Gurugram, Haryana, India FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% GENERAL DUTIES & RESPONSIBILITIES - Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training...
-
Call Center Trainer Ii
1 week ago
Gurugram, Haryana, India FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business GENERAL DUTIES & RESPONSIBILITIES - Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft...
-
Inp - Call Center Supervisor I
1 week ago
Gurugram, Haryana, India FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Associate's Degree **Travel Percentage**: 0% **What you will be doing** - Monitors operations to ensure adherence to service level standards and company/department policies and procedures. - Ensures professional and courteous customer...