Travel Operations and Sales Executive

2 days ago

Ghatkopar Mumbai Maharashtra, India HikerWolf Full time

**Operations & Sales Executive Job description**
- Making quotations, travel itineraries, tour packages, costing to the customers
- Arranging Hotel Booking, Flight Booking, and other transport bookings as per the Travel itineraries in a very effective and systematic manner to optimize time slots and priority.
- Communicating with suppliers & service providers
- Maintaining accurate and up-to-date information on all confirmed services
- Keeping track of documentation, and payments.
- Liaising with the trip leader, checking their availability, and placing them on the trips as per their experience & potential
- Liaising with sales staff and partners regarding the status of reservations
- Ensuring that all requests are processed within a specified schedule
- Negotiating rates and researching suitable travel products
- Liaising with the data and sales teams to resolve rate or service issues and handling account queries
- Maintaining good relationships with partners and ensuring suppliers provide services in line with company guidelines
- Oversee the recruitment, selection, and retention of trip leader and other operations staff as well as payroll matters and staff training
- Managing calls from clients in travel and responding to any questions or concerns effectively
- Overseeing client itineraries and documents and ensuring prompt delivery
- Answering Calls both Inbound and Outbound
- Follow-up with customers for feedback about their experience of the tour and service
- Meet the set target
- Assisting with special projects and other duties as assigned by Management

Qualified applicants should have:

- Exceptional listening, written and verbal communication skills in English are required
- Ability to communicate in additional languages (English, Hindi & Marathi) preferred
- Impeccable attention to detail is required
- Must be team-oriented, extremely motivated, and able to work independently
- Ability to operate in a fast-paced environment and work under pressure
- Strong organizational skills and the ability to set priorities and meet deadlines
- Entrepreneurial spirit
- Excellent command of MS office suite and strong computer skills
- 2+ years of experience in a related position

Experience: 2-3 Years

Pay: 2,40,000 - 3,00,000 PA. + incentives

Essential: Graduate
**Employment Type
- **Full-time

**Job Type**: Regular / Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Ghatkopar, Mumbai - 713216, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Operations management: 2 years (preferred)
- Sales: 2 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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