Operations Executive

1 day ago


Mumbai, India Travel Door Full time

Company DescriptionTravel Door Georgia, established in Tbilisi in March 2017, provides travel services throughout Georgia, Armenia, and Azerbaijan. We combine energy and enthusiasm with a high-quality service strategy that features experienced teammates, advanced systems, and innovations. Our diverse tour packages are customized to meet each client’s needs, ensuring affordability and professional service. Join us to discover unique places in Georgia and immerse yourself in its culture, traditions, and rich history.Role DescriptionThis is a full-time on-site role for an Operations Executive located in Mumbai, India. The Operations Executive will be responsible for managing day-to-day sales operations, providing excellent customer service, and handling communication with clients. This role also involves analyzing sales data, developing sales strategies, and ensuring smooth operations within the sales department.QualificationsOperations skillsCustomer Service and Communication skillsStrong Analytical skillsExcellent problem-solving abilitiesProficiency in English; additional languages are a plusExperience in the travel industry is MUSTBachelor's degree in Tourism, or related fieldKey Advantage: Experience in CIS countries is a plusTour Coordination: Managing daily operations for FIT, group, and MICE tours.Supplier Coordination: Communicating with hotels, drivers, guides, and transport companies.Itinerary Management: Reviewing and confirming tour details, timings, and inclusions.Crisis Handling: Solving last-minute changes, delays, or service issues quickly.Document Preparation: Issuing vouchers, confirmations, invoices, and travel documents.Vacancies: 03 staff membersExperience Required: 2-3 yearsSend us your resume at hr@traveldoor.ge, with email subject line: Operations Executive/Mumbai, India



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