Client Care Executive

2 weeks ago

Gurugram Haryana, India Ujobs Consulting Full time

We are hiring for International Customer Care Executive - Voice Process
- _Act as the first line of contact in addressing clients’ queries and needs through different channels; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed_
- _Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value_
- _Demonstrate sound understanding and knowledge of CHANEL’s products and services to be able to address general queries_
- _Simplify the servicing experience by supporting clients through guided navigation, troubleshooting and personalized assistance_
- **Expertise**_
- _You are passionate about the client service & client relationship._
- _Mature and logical, with critical thinking and courageous in making sound decisions_
- _Outstanding written and fluent verbal communication skills._

**HR Connect - 9560932363**

Pay: ₹21,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Gurgaon, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 9560932363

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