Helpdesk Executive

2 weeks ago


Bengaluru, India SRI RAJARAJESHWARI AND COMPANY Full time

**Responsibilities**:

- Answer queries of the customers regarding our product or services.
- Should provide the best solution based on the issue and details provided by customers.
- Help customers over the phone or internet.
- Develop detailed knowledge of the products and processes.
- Should identify the problem and escalate to higher officials as per escalation. matrix for further instruction, when ready solution is not available.
- Make outbound calls if required.
- Follow up with customers to ensure full resolution of issues.
- Running reports to analyze common complaints and problems.
- Writing, editing, and revising of manuals.
- Help Operations Manager in on boarding of customers.

**Key Skills and Requirements**:

- Graduate in IT, Computer Science or Computer Applications.
- Strong Computer Skills, particularly Word and Excel.
- Writing and Editing Skills to aid in writing and updating manuals.
- Good verbal and written communication skills in English and Hindi, ability to describe process steps properly.
- Ability to remain calm during tough situations and escalating as per matrix.
- Good interpersonal skills and present ability.
- Hands on experience in IT related Helpdesk job.

**Work Location **:Bengaluru

**Salary**: From ₹17,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift
- Morning shift

COVID-19 considerations:
call
+91-XXXXXXXXXX

Ability to commute/relocate:

- Bangalore, Bengaluru - 560009, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Any degree

**Education**:

- Bachelor's (preferred)

**Experience**:

- Any degree: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

**Speak with the employer**
+91 7026883366


  • Helpdesk Executive

    1 week ago


    Bengaluru, Karnataka, India Vitage Systems Pvt Ltd Full time

    Job Title: Associate Helpdesk Executive Location: Bangalore Position Type: Full-Time Pay Range: 3 LPA Role Overview: As a Associate Helpdesk Executive, you will be the primary point of contact for our European customers, ensuring exceptional support and service delivery around the clock. **Responsibilities**: Resolve customer queries and issues related...

  • Helpdesk Executive

    3 days ago


    Bengaluru, India JLL Full time

    JLL supports the Whole You, personally and professionally. Helpdesk Executive Work Dynamics KEY RESPONSIBILITIES The Executive must be a team player and work with other members of the team to meet other members of the team to meet all key performance indicators as set out in the Management Contract. Managing Board Line Calls (Internal & External) Provide...

  • Helpdesk Executive

    2 weeks ago


    Bengaluru, India Paradigm Integrated Facility Services Pvt Ltd Full time

    Job Description **Job Summary** Job Title : Helpdesk Executive / Front Office Executive / Receptionist - You will work as a Helpdesk Executive and reporting on daily basis to the Facility Manager. - You will have to Provide Call logging services - You will Liaise with the Residents and the Clients - Provide assistance in general administrative activities as...

  • IT Helpdesk Support

    1 week ago


    Bengaluru, India Globalization Partners Full time

    Globalization Partners' mission is to eliminate the barriers to global business and make it easy for companies to hire in more than 187+ countries within days. Our renowned culture has been named one of the Top 150 Company Cultures in America, and our goal is to add the best talent to our award-winning team! Our platform enables you to leapfrog over the...

  • Helpdesk Executive

    2 weeks ago


    Bengaluru, India JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Helpdesk Executive

    1 day ago


    Bengaluru, Karnataka, India RKGA STARZ PRIVATE LIMITED Full time

    **Job Title: Helpdesk Esxicutive** **Location: Bangalore and Major Cities of Karnataka** **Salary: ₹18,000 to ₹24,000 per month** **Education: 12th or any degree** **Experience: Minimum 1 year to 3 years** Type of Properties: Apartments, Malls, Commercial Office Spaces, Hospitals, Educational Institutions **Responsibilities**: 1. Complaint...

  • Helpdesk Executive

    1 day ago


    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally. Helpdesk Executive Integrated Facilities Management — Corporate Solutions (Country, Region) **What this job involves**: Centralising all logs and requests What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you’ll provide...


  • Bengaluru, India Compass Group Full time

    Role & responsibilities Helpdesk Operations: Receive and log facility-related requests via phone, email, or ticketing system. Assign tasks to the appropriate facility or maintenance teams and follow up until closure. Monitor the status of open requests and ensure timely resolution. Communication & Coordination: Act as a liaison between employees,...

  • Helpdesk Executive

    2 weeks ago


    Bengaluru, India JLL Full time

    JLL supports the Whole You, personally and professionally. Helpdesk Executive Work Dynamics **What this job involves**: Centralising all logs and requests What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you’ll provide superior call logging services—receiving and logging...


  • Bengaluru, Karnataka, India ITSS Full time

    Hi All, We are looking for an executive for travel helpdesk, who has experience in "International Flight Ticket and Hotel Bookings" **Job Types**: Full-time, Permanent **Salary**: ₹12,607.85 - ₹26,378.97 per month Schedule: - Day shift - Monday to Friday - Morning shift **Experience**: - total work: 2 years (preferred) Ability to Commute: -...