Cafe Staff

4 days ago

Mumbai Maharashtra, India BIID Full time

**Job Title**: Cafe Staff

**Location**: Mumbai
**Department**: Operations / Front of House / Back of House
**Reports to**: Cafe Manager / Supervisor

**Job Type**: Full-time / Part-time
**Experience Required**: 0-2 years (Training Provided)

**Job Summary**:
The **Cafe Staff** is responsible for assisting in the daily operations of the café, ensuring smooth service, customer satisfaction, cleanliness, and timely food and beverage delivery. The role includes a mix of front-of-house (FOH) and back-of-house (BOH) duties based on shift or rotation.

**Key Responsibilities**: Customer Service (FOH):

- Greet and attend to customers warmly
- Take orders at the counter or table accurately
- Recommend menu items and handle upselling
- Pack takeaway and delivery orders
- Operate POS system and handle cash/UPI payments

Food & Beverage Preparation (BOH):

- Assist chefs in prepping simple items like sandwiches, coffee, juices, or snacks
- Maintain cleanliness of kitchen equipment and utensils
- Plate and present orders neatly and as per SOPs

Cleaning & Maintenance:

- Clean tables, counters, kitchen area, and floor
- Wash dishes and maintain hygiene throughout the day
- Refill stock of cups, napkins, cutlery, and condiments

Stock & Inventory:

- Receive and arrange stock from vendors
- Inform the manager about low stock or inventory issues
- Follow FIFO (First In, First Out) practices to avoid wastage

**Skills & Requirements**:

- Basic communication skills (English/Hindi/regional language)
- Willingness to learn and work as part of a team
- Good hygiene practices and grooming standards
- Ability to multitask in a fast-paced café environment
- Polite and respectful attitude with customers and team

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

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