Counter Sales Executive
3 hours ago
A **Counter Sales Executive** is responsible for handling sales transactions directly with customers, often in retail or service-based businesses. Their duties typically include:
- **Customer Service**:
- Greet and assist customers who approach the counter or retail area.
- Answer customer queries about products or services, and provide recommendations based on their needs.
- Resolve customer complaints or issues in a professional and timely manner.
- **Sales and Product Promotion**:
- Promote and upsell products or services to customers.
- Inform customers about new arrivals, offers, or discounts.
- Meet sales targets and contribute to store sales goals.
- **Processing Transactions**:
- Handle cash, credit, and other forms of payment for purchases.
- Issue receipts and process returns or exchanges according to store policies.
- Maintain an accurate record of transactions and ensure the register is balanced at the end of the shift.
- **Inventory Management**:
- Monitor stock levels and inform supervisors of low stock or product shortages.
- Assist in restocking shelves and organizing products on display counters.
- Ensure products are labeled and priced correctly.
- **Maintaining Cleanliness and Organization**:
- Keep the counter area clean and organized.
- Ensure products are neatly arranged and easy for customers to access.
- **Product Knowledge**:
- Stay informed about the products or services being sold.
- Provide accurate information regarding features, prices, and availability to customers.
- **Administrative Support**:
- Complete paperwork related to sales and inventory management.
- Assist in handling customer orders and delivery arrangements if required.
- **Compliance and Security**:
- Ensure that all sales policies and procedures are followed.
- Handle merchandise and payments securely, minimizing errors or fraud.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
Work Location: In person
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