Counter Sales Executive

3 days ago

Pitampura Delhi Delhi, India Fossil Group Full time

**About FOSSIL -**

Fossil Group Inc. (Fossil) designs, develops, and distributes watches and other lifestyle products.

The company’s product portfolio includes watches, jewellery, handbags, small leather goods,

sunglasses, and belts. It also sells various licensed brands' products, such as Emporio Armani,

Diesel and Michael Kors. Fossil markets products under Zodiac, Michele, Relic, Fossil, Kate

Spade New York, Michael Kors, Tory Burch, and Skagen brand names. The company markets

and distributes products globally through department stores, speciality watch and jewellery stores,

mass market stores, and company-owned retail and outlet stores, and promotes them through

retail stores and e-commerce portals. Fossil is headquartered in Richardson, Texas, the US.

**Requirements**:

- **Job Description -**

Profile
- Customer Counter Associate

The Customer Counter Associate serves as the first point of contact for customers at the counter. They are

responsible for delivering excellent customer service, managing billing, handling returns/exchanges, and

resolving queries courteously and efficiently.

Key Responsibilities:

- Individual sales target achievement
- Greet customers in a friendly and professional manner
- Assist customers with product inquiries, exchanges, and returns
- Ensure proper packaging and labelling of customer purchases
- VM - Maintain cleanliness and organisation of the counter area
- Provide information on promotions, loyalty programs, or new arrivals
- Manage cash, credit card, and digital payment transactions responsibly
- Coordinate with floor staff and other departments for customer assistance
- Handle customer complaints or escalate to supervisors if necessary
- Support daily opening and closing procedures as assigned
- Handle billing

Key Skills & Competencies:

- Excellent communication and interpersonal skills

Educational Qualification & Experience:

- Minimum 12th pass or equivalent
- Prior retail or counter sales experience preferred
- Freshers with good communication skills can also apply

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

**Experience**:

- Watch sales: 1 year (required)
- counter sales: 1 year (required)

**Language**:

- Fluent English (required)

**Location**:

- Pitampura, Delhi, Delhi (required)

Work Location: In person

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