Customer Relations Executive

3 days ago


Mumbai Maharashtra, India Toy Store Full time

Building Customer Relationships: Develop and nurture strong, long-lasting relationships with retail

customers. Proactively engage with customers to understand their needs, preferences, and feedback.

Identify opportunities to upsell or cross-sell products and services.

Wholesale Division Sales Support: Collaborate with the sales team to support the growth of the

wholesale division. Assist in identifying and pursuing potential wholesale clients. Prepare sales

proposals, contracts, and quotations. Monitor and track wholesale sales activities and maintain

accurate records.

Retail Customer Service: Provide exceptional customer service to retail clients through various

issues promptly and professionally. Ensure a positive and consistent customer experience across all

touchpoints.

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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