Customer Care Executive
21 hours ago
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. **About the Role**: - The Customer Care Executive/Senior Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. - The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. **Responsibilities**: - Must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. - Would be accountable for accomplishing any Assignment/Task as instructed by the Functional Reporting Authority - Would be responsible for the closure of caller requests. Needs to coordinate with the branches till a proper resolution is arrived. - Needs to achieve monthly sales collection targets **Key Result Areas**: - Needs to achieve monthly sales collection targets ( >1.5 lakhs per month) - Ensure to maintain CRM quality standards in each customer communication. - Adhere to the benchmark & SOP prescribed in the training. - To Provide accurate information to all callers & resolve queries raised during the calls **Requirements**: **Competencies (Skills essential to the role)**: - Attentiveness. - Excellent telephone skills - Clear communication skills - Ability to use positive language. - Time management skills and Good Typing speed - Good interpersonal skills and ability to work with internal & external team - Data Analysis **Educational Qualification / Other Requirement**: - Graduation - Liking for Telesales **Role Type / Key working relationships**: - Individual Contributor - Internal team - External stakeholders **Benefits**: What can you expect from RPCI? - Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: - Safety - Integrity - Innovation - Learning & Development - Open & Transparent - Performance Orientation **DEI statement**: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
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Customer Care Executive
22 hours ago
CBD Belapur, Navi Mumbai, Maharashtra, India Renown Container Lines Pvt. Ltd. Full timeJob Title: Customer Care Executive Department: Customer Service / Operations Location: Belapur Industry: Container Shipping & Freight Forwarding **Company Overview**: Join a globally recognized leader in container shipping and freight forwarding services. With a strong commitment to operational excellence, sustainability, and customer satisfaction, we...
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CBD Belapur, India Seven Consultancy Full timeJOB DETAILS 1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...
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CBD Belapur, India Seven Consultancy Full timeJOB DETAILS 1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...
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Customer Care Executive
7 days ago
CBD Belapur, Navi Mumbai, Maharashtra, India B.P Marine Academy Full timeAll customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. - dealing with customer issues and churning out an easy-to-follow solution. - managing payment and delivery of customer course booking. - handling customer concerns and complaints in a timely manner. Freshers are...
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Travel Sales Executive
3 days ago
Belapur, India TeamQuest Consultant Full timeWe at TeamQuest Pvt. Ltd. are hiring for the position of “Travel Sales Executive” for “Small Steps Adventure ” at “Belapur” Company - Small Steps Adventure Position - Travel Sales Executive Location - Belapur Experience - Fresher Skills -- To handle all customer calls, and queries - Explain to them our stay packages. - Most important to...
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Post Sales Executive
3 days ago
Belapur, India Property Pistol Full time**Key Responsibilities**: - Act as a single point of contact for customers post booking until property possession. - Coordinate with developers, banks, and internal teams for documentation, payment follow-ups, and loan processing. - Manage and resolve client queries or concerns effectively. - Maintain accurate records of all client communications,...
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Tele Calling Executive(Female)
7 days ago
Belapur, India ECHELON CONSULTANCY AND SERVICES LLP Full timeWe are looking for a dedicated and confident **Telecalling Executive (Female)** to join our Admissions Department. Your main responsibility will be to call prospective students and parents using the provided data, explain our services, and follow up consistently to ensure conversions. **Key Responsibilities**: - Make outbound calls to potential students...
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Customer Service Executive
2 days ago
CBD Belapur, Navi Mumbai, Maharashtra, India f9eb7c92-0cb7-4af1-a9f4-a10d5e58b9c7 Full time ₹ 3,00,000 - ₹ 4,20,000 per yearCompany: NavexelExperience: 2–3 YearsLocation: BelapurAbout Navexel:Navexel is a logistics and supply chain company providing services in freight forwarding, LCL consolidation, documentation, and customer support. We focus on smooth operations, timely service, and strong client relationships. Navexel offers a growing and supportive work environment for...
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Customer Support Executive
2 weeks ago
CBD Belapur, Navi Mumbai, Maharashtra, India GAM Proheath Private Limited Full time**Job Title: Customer Support Executive** We are looking for a proactive Customer Support Executive to join our team. In this role, you will be responsible for reaching out to potential clients, setting appointments, managing client relationships, and coordinating with internal teams to ensure smooth operations and superior service delivery. **Key...
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Hiring GA CCE
2 weeks ago
Belapur, Navi Mumbai, Vashi, India IIFL Finance Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob DescriptionGold Appraiser: Graduate with minimum 1 year of experience in sales or Gold valuationCustomer Care executive: Fresher/ 1 year of experience in sales and customer careHr contact: Aishwarya Pednekar || Role & responsibilitiesShould be able to handle walk-in customers.Adherence to the administrative process & policies of the organization is a...
