
Customer Service Representative
4 days ago
**Job Type**: Full-Time
**Department**: Customer Service
**Reports to**: Customer Service Team Leader
**Job Overview**
**Company Description**:
East Wind IT Solution is a leading provider of Customer Care solutions dedicated to delivering exceptional products and services to our customers. We pride ourselves on our customer-centric approach and are looking for passionate individuals to join our dynamic team.
**Key Responsibilities**
- Respond to Inquiries
- Answer customer inquiries via phone.
- Provide accurate information regarding products and services
**Education**
- Bachelor’s degree.
**Experience**:
- Previous experience in customer service, retail, or a related field is preferred.
**Skills**:
- Fluency in English is a must, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to handle stressful situations.
- Ability to work independently and as part of a team.
**Benefits**
- Competitive salary.
- Opportunities for career advancement and professional development.
**Shift timing: 6am to 2pm (IST)**
**Job Types**: Full-time, Permanent, Fresher
Pay: From ₹20,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Monday to Friday
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Location**:
- Shillong, Meghalaya (preferred)
Work Location: In person
Application Deadline: 20/10/2024
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