Customer Service Representative

4 days ago


Shillong, India East Wind IT Solutions Pvt Ltd Full time

**Job Type**: Full-Time

**Department**: Customer Service

**Reports to**: Customer Service Team Leader

**Job Overview**

**Company Description**:
East Wind IT Solution is a leading provider of Customer Care solutions dedicated to delivering exceptional products and services to our customers. We pride ourselves on our customer-centric approach and are looking for passionate individuals to join our dynamic team.

**Key Responsibilities**
- Respond to Inquiries
- Answer customer inquiries via phone.
- Provide accurate information regarding products and services

**Education**
- Bachelor’s degree.

**Experience**:

- Previous experience in customer service, retail, or a related field is preferred.

**Skills**:

- Fluency in English is a must, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to handle stressful situations.
- Ability to work independently and as part of a team.

**Benefits**
- Competitive salary.
- Opportunities for career advancement and professional development.

**Shift timing: 6am to 2pm (IST)**

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹20,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Monday to Friday
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Shillong, Meghalaya (preferred)

Work Location: In person

Application Deadline: 20/10/2024



  • Shillong, India Marketing Wire Full time

    **Customer Service Associate**: At Marketing Wire, we are looking for a Customer Service Associate as a frontline representative of a company or organization to interact directly with customers to address their inquiries, concerns, and needs. A Customer Service Associate is skilled in effective communication, problem-solving, and maintaining a friendly and...


  • Shillong, India Indigo Airlines Full time

    **Position**: - Officer - Customer Service/ Ramp/ Security **Job Location **- Shillong **Eligibility Criteria**: 3. **Desired Skills**:Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure. 4. Airport Operations Experience Preferred. 5. No Visible Tattoo marks/ body...


  • Shillong, India Area27 Private Limited Full time

    As an IT/Electrical Representative in Shillong, your primary responsibilities will include: 1. Installation of audio-video devices, IP devices, and automation devices. 2. Programming, troubleshooting, and maintenance of various devices such as cameras, Wi-Fi systems, and home automation systems. 3. Electrical supervision and site handling to ensure smooth...


  • Shillong, India Talent Acquaintance Full time

    responsesansweringMaintains customer relationships by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by understanding inquiries; reviewing previous inquiries and responses; gathering and researching information; assembling and...

  • ATM Service Engineer

    3 weeks ago


    Shillong, India Jinjiram Enterprise Full time

    Job Summary: We are looking for a skilled and motivated ATM Service Engineer to join our team. The role involves installation, maintenance, and troubleshooting of ATMs to ensure smooth and secure operations. The candidate will be responsible for attending service calls, preventive maintenance, and providing technical support for ATM-related issues. --- Key...

  • ATM Service Engineer

    2 weeks ago


    Shillong, Meghalaya, India Jinjiram Enterprise Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Summary: We are looking for a skilled and motivated ATM Service Engineer to join our team. The role involves installation, maintenance, and troubleshooting of ATMs to ensure smooth and secure operations. The candidate will be responsible for attending service calls, preventive maintenance, and providing technical support for ATM-related issues. --- Key...


  • Shillong, India Teleperformance Full time

    TELEPERFORMANCE JD (WORK FROM OFFICE ONLY) Interview Process of Amazon Process: Steps Process to be followed: - Step 1 HR Round Step 2 Operations Round (Zoom Call) **Job Description**: - Minimum Qualification (10+2) (Fresher/Experienced) - Comfortable working in Night Shifts with excellent English communication skill for International Voice Standards. -...


  • Shillong, India HIGHLAND TOYOTA Full time

    **Goals** - **E**nsure Customer Delight Factor - Plan and Lead team members to achieve the No1 / Bench mark in CSI & SSI (All India Ranking by JD Power). - Ensure Toyota Standards are maintained. - Ensure overall responsibility of Customers Complaint resolutions with in the specified time. - Use CR activities as tool for better improvement - Liasoning with...


  • Shillong, Meghalaya, India Axis Asset Management Co Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Team Member, IS Job Description Job Title: Team Member- IS & DS Division & Department: Operations, IS & DS Who we Are? Axis Asset Management Company Ltd (Axis AMC) was founded in 2009 and is amongst India 's largest and fastest growing mutual fund. We serve 1.3 Cr customers and associates with highest humility across 100 cities. We nourish the aspiration of...


  • Ahmedabad, Guwahati, Shillong, India Talent Acquaintance Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Dear Aspirants,Launch your career with a prestigious multinational BPO company.Contact for More Info:HR Ankit Hiring Now: International Chat Sales Process (Onsite)Location: Jaipur & AhmedabadPosition: Customer Service Representative (Live Chat Support) AhmedabadWork Mode: Work From OfficeCTC: 25,000 35,000/monthRole Summary: Join a leading multinational BPO...