Customer Service Representative

2 days ago


Shillong, India East Wind IT Solutions Pvt Ltd Full time

**Job Type**: Full-Time

**Department**: Customer Service

**Reports to**: Customer Service Team Leader

**Job Overview**

**Company Description**:
East Wind IT Solution is a leading provider of Customer Care solutions dedicated to delivering exceptional products and services to our customers. We pride ourselves on our customer-centric approach and are looking for passionate individuals to join our dynamic team.

**Key Responsibilities**
- Respond to Inquiries
- Answer customer inquiries via phone.
- Provide accurate information regarding products and services

**Education**
- Bachelor’s degree.

**Experience**:

- Previous experience in customer service, retail, or a related field is preferred.

**Skills**:

- Fluency in English is a must, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to handle stressful situations.
- Ability to work independently and as part of a team.

**Benefits**
- Competitive salary.
- Opportunities for career advancement and professional development.

**Shift timing: 6am to 2pm (IST)**

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹20,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Monday to Friday
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Shillong, Meghalaya (preferred)

Work Location: In person

Application Deadline: 20/10/2024



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