Immigration Adviser

**Working at SmartMove2UK**:
SmartMove2 UK is a quality focused Immigration consultancy with our offices in Mumbai, New Delhi, Gurugram and Bengaluru and associate office in London.

Our Principal Directors are qualified Solicitors and Immigration Lawyers with extensive experience in providing immigration services. Our clientele includes SMEs, Individuals, skilled professionals, businesses, students. We provide advice and assistance for all categories of visas to UK, USA, Australia and Canada including filing appeals, in country petitions and special leave petitions.
- We offer competitive salaries and excellent incentives on per client sign-up.
- Flexible work arrangements
- An opportunity for you to voice your suggestions directly to the Management and effect real change in how you work
- Pathway to grow in to this role or laterally move to several different areas of the business.

We began our journey in 2009, presently operating from Mumbai, Delhi, Bengaluru, Chandigarh and London as well. The SmartMove2UK is an Immigration Law Firm par excellence and we are looking for you to associate with us.

Our Principal Directors are qualified Solicitors and Immigration Lawyers with extensive experience in providing immigration services. Our clientele includes SMEs, Individuals, skilled professionals, businesses, students. We provide advice and assistance for all categories of visas to UK, USA, and Canada, Portugal and Europe countries, including filing appeals, in country petitions and special leave petitions.

Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

**Main Duties and Responsibilities**:
**Consultations**:

- Receive requests from business development team for preliminary discussions
- Answer existing and prospective client queries, hosting consultation calls when applicable
- Provide accurate and practical advice to clients on all aspects of the UK immigration and nationality law
- Convert the client for immigration process with us by gaining clients’ confidence and that of other professionals
- Work with clients to perform intake of cases, troubleshooting issues and establishing case strategy

This is a Work from Office Role and you are required to work in our Mumbai office (Saki Naka, Andheri)

**File Processing**:

- Receive requests for legal advice from current and potential clients and deciding on the most appropriate responses to make to these requests
- Research documents and case history to ensure accuracy of advice and procedures
- Determine the best course of action to serve clients’ best interests and communicate the same to clients
- Coordinate with the documentation team to complete the documentation process
- Prioritize and assign cases, monitor workload and production.
- Provide guidance to lower-level paralegals and others on case matters
- Oversee the completion of all relevant visa & immigration documents & ensure that they are received within the time limit.
- Regularly follow up with the customer to ensure all required details are received and submitted in time
- Drafting lists of documents, covering letters and general case correspondence with the Home Office and other authorities

**Client Relationship Management**:

- Update the client status on CRM Software
- Update stakeholders on milestones.

**Key Result Areas**:

- Consultations
- File Processing
- Client Relationship Management

**About the person**:

- LLB or LLM
- 2 yrs. experience
- Able to plan workload often with conflicting deadlines, able to meet deadlines and priorities for own work, taking into account delivery expectations and agreed client service standards
- Proven ability to generate clear, well-organized written work and able to effectively express oneself verbally in an articulate and polished manner
- Strong listening skills
- Accurate work style; focus on details