Customer Relationship Executive

3 days ago

Nagpur Maharashtra, India nirvana_association Full time

**Job Title**: Customer Relationship Executive (CRE)

**Location**: [Nagpur]

**Job Type**: Full-time

**Key Responsibilities**:

- Develop and maintain relationships with clients to ensure customer satisfaction.
- Provide information on products and services, helping customers make informed decisions.
- Regularly follow up with existing clients to ensure their needs are being met and to identify any areas for improvement.
- Assist in resolving customer issues, complaints, and service problems in a timely and efficient manner.
- Work closely with the sales, support, and other teams to ensure customer needs are met.
- Update customer records and maintain accurate documentation in the CRM system.
- Monitor customer feedback and escalate any unresolved issues to the appropriate department.
- Ensure a smooth onboarding process for new customers.
- Help in identifying opportunities for upselling and cross-selling additional products or services.

**Skills and Qualifications**:

- Bachelor’s degree or equivalent.
- Proven experience in customer service or relationship management (preferred but not mandatory).
- Strong verbal and written communication skills in [insert language(s)].
- Ability to listen actively and respond empathetically to customer concerns.
- Excellent problem-solving skills and attention to detail.
- Strong organizational skills and the ability to multitask.
- Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, etc.).
- Positive attitude, patience, and ability to work under pressure.

**Desired Attributes**:

- High level of professionalism and empathy towards customers.
- Ability to work collaboratively in a team environment.
- Strong follow-up skills and attention to customer satisfaction.
- Goal-oriented and motivated to meet performance targets.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Compensation Package:

- Yearly bonus

Schedule:

- Day shift

**Experience**:

- Telecalling: 1 year (required)
- Fluent English: 1 year (required)
- Good communication: 1 year (required)
- Clint Handling: 1 year (required)

Work Location: In person

  • Customer Relationship Executive

    1 week ago

    Nagpur, Maharashtra, India Aloverians Full time

    **Job Role description-** A Customer relationship executive will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable generating leads from online inquiries, managing social sales (hunting/conversion) and cold call, working with channel partners, directs prospecting generating...

  • Customer Relationship Executive

    7 days ago

    Nagpur, Maharashtra, India Placement Services Full time

    Urgent requirement for CRM/ CRE (Customer Relationship Manager or Executive ) Male or female Exeperience - 3-5 yr (Sales Background) Advance Excel must Language known - Hindi,Marathi,English,Bengali Salary 30 k-35 k. Location: - Nagpur Contact 9325779563 Immediate joiner **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 per...

  • Customer Relationship Executive

    3 days ago

    Nagpur District, Maharashtra, India Crystal heaven Full time

    **Job Title: Customer Relationship Executive (CRE)Job Summary**: We are looking for a **Customer Relationship Executive (CRE)** to manage and improve customer relationships, ensuring high levels of customer satisfaction and loyalty. The CRE will interact with customers, address their concerns, provide product/service information, and work to retain existing...

  • Customer Relationship Executive

    1 week ago

    Hingna, Nagpur, Maharashtra, India Girnar Motors Full time

    Profile : Customer Relationship Executive. Education: Any Graduate. Experience : 0-1 yrs. JD: - Meeting with potential clients to gauge the utility and viability of prospective working relationships. - Ensuring regular contact with existing clients to maintain our company's presence. - Repairing disengaged or fractured relationships. - Conducting...

  • Customer Relationship Executive for Social Media

    1 week ago

    Nagpur, Maharashtra, India Triedge Solution Full time

    Position : Customer Relationship Executive For Social Media **Work location: Nagpur** **Responsibilities**: 1)Client Communication: Serve as the main point of contact for clients, maintaining regular communication to understand their objectives, concerns, and feedback. 2)Client Relationship Management: Develop strong, trusting relationships with clients...

  • Customer Relationship Executive

    6 days ago

    Buti Bori, Nagpur, Maharashtra, India Salasar Alloy & Steel Industries Pvt. Ltd. Full time

    Bachelor's degree in Business Administration or equivalent. - Excellent communication skills in English and Local Language - Proven experience as a CRE or similar customer service role preferred - Greet and direct customers efficiently. - Should resolve customer inquiries effectively. - Update and maintain customer database. - Record customer interactions...

  • Customer Relationship Executive

    1 week ago

    Mumbai, Maharashtra, India Enrolsy Full time

    We are looking for a qualified **Customer Relationship Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal...

  • Customer Relationship Executive

    1 day ago

    Prabhadevi, Mumbai, Maharashtra, India Menschen Consulting Pvt Ltd Full time

    Opportunity For a leading manufacturer of high-quality fabrics -Customer Relationship Executive-Lower Parel(W) Position :Customer Relationship Executive Location: - Lower Parel(W) Experience : 1-2years RegardsMadhusudan Burman 8103518989 Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year...

  • Relationship Executive

    1 week ago

    Nagpur, Maharashtra, India Priyadarshini lokmanya tilak institute of management studies and research Full time

    We are looking for a smart, polite, and professional relationship Executive to manage our front office operations, assist visitors, and support administrative coordination. **Responsibilities**: - Handling various stakeholders - Handle phone calls, messages, and inquiries - Manage visitor logbooks, schedules, and files - Coordinate with departments for...

  • Customer Relationship Executive

    1 week ago

    Goregaon, Mumbai, Maharashtra, India Acme Services Full time

    We are hiring for a "**Customer Relationship Executive" **for a elevator & home lift solution providers **Job Location - ** Goregaon East, Mumbai **Qualification - **Graduate/ Post Graduate (with strong communication skills) **Work Experience - 3 + Years** **Primary Skill - Customer Relationship Executive, inbound calls, outbound calls, outbound...