Branch Executive

10 hours ago

Salem, India KARUR GOLD FINANCE Full time

Title: Branch Manager - Gold Loan Industry

**Job Overview**:
The Branch Manager in the Gold Loan industry is responsible for overseeing the day-to-day operations of a branch that specializes in providing gold loans. This role requires a combination of leadership, financial acumen, customer service, and team management skills to ensure the branch's success and profitability.

**Key Responsibilities**:

- **Branch Operations Management**:

- Ensure smooth and efficient day-to-day operations of the gold loan branch.
- Supervise and manage all aspects of the branch, including customer interactions, loan processing, and disbursal of funds.
- Implement and adhere to company policies and procedures.
- **Customer Service**:

- Foster a customer-centric environment by ensuring exceptional service delivery.
- Address customer queries, concerns, and complaints in a timely and effective manner.
- Build and maintain strong relationships with customers to enhance customer loyalty.
- **Loan Processing and Approval**:

- Oversee the gold loan processing system, ensuring accuracy and compliance with regulations.
- Work closely with the credit team to evaluate and mitigate risks associated with loan approvals.
- **Team Management**:

- Recruit, train, and supervise branch staff, including loan officers and administrative personnel.
- Set performance targets, conduct regular performance reviews, and provide constructive feedback.
- Foster a collaborative and positive work environment.
- **Sales and Business Development**:

- Develop and implement strategies to achieve branch sales targets.
- Explore opportunities for business expansion and customer acquisition.
- Collaborate with the marketing team to promote gold loan products and services.
- **Risk Management and Compliance**:

- Ensure compliance with regulatory requirements and company policies.
- Monitor and assess risks associated with gold loan portfolios.
- Implement measures to mitigate risks and maintain a healthy loan portfolio.
- **Financial Management**:

- Monitor and manage the branch's financial performance.
- Prepare and analyze financial reports, including revenue, expenses, and profitability.
- Implement cost-control measures to optimize branch profitability.
- **Reporting**:

- Provide regular reports to senior management on branch performance, challenges, and opportunities.
- Collaborate with the regional or corporate office to align with organizational goals.

**Qualifications**:

- Bachelor's degree in finance, business administration, or a related field.
- Proven experience in a managerial role within the gold loan industry or financial services sector.

Pay: ₹14,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- GOLD LOAN: 1 year (required)

Work Location: In person

Application Deadline: 28/02/2025
Expected Start Date: 15/02/2025

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