CRM/supervisor/helpdesk-5yrs-immediate

1 week ago

Banashankari Bengaluru Karnataka, India Semperfi Solutions and Services Full time

Key Responsibilities:
Reception Management

1. Greet visitors, clients, and franchise prospects in a warm and professional manner.

3. Maintain the reception area to ensure a welcoming and organized environment.

4. Schedule appointments, meetings, and follow-ups as required.

5. Handle day-to-day administrative tasks such as courier management and basic record-keeping.

Franchisee Enquiries and Coordination

2. Provide basic and accurate information about franchise opportunities, requirements, and processes.

3. Maintain an organized database of all franchisees leads, including their contact details, status updates, and next steps.

4. Follow up with franchise leads periodically to ensure progression through the enquiry process.

5. Coordinate with the internal team to ensure all franchise-related materials, contracts, and updates are delivered on time.

6. Track the end-to-end status of each enquiry, from initial contact to closure, and generate periodic reports for management.

Support to Franchisee Onboarding

1. Assist in scheduling and organizing meetings or site visits for potential franchisees.

2. Support in preparing and distributing franchise documentation and agreements.

3. Act as a point of contact along with the business development team for franchisees during the onboarding process to resolve queries and ensure satisfaction.

Key Skills and Qualifications:
1. Bachelor’s degree or equivalent experience in administration or customer service.

2. 2+ years of experience in a receptionist or administrative role, preferably with exposure to franchise operations.

3. Excellent communication skills, both verbal and written.

4. Strong organizational and multitasking abilities.

5. Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM tools.

6. Professional demeanour with exceptional interpersonal skills.

7. Ability to handle confidential information with discretion.

8. Strong problem-solving and follow-up capabilities.

What We Offer:

- A dynamic work environment with opportunities for growth.
- Competitive salary and benefits.
- Training and support to ensure success in the role.

Location: Bangalore

Pay: ₹40,000.00 - ₹55,000.00 per month

Shift:

- Day shift

Work Days:

- Monday to Friday

Application Question(s):

- Preferred from FMCG or F & B industry

**Experience**:

- CRM/Supervisor/Coordinator/Helpdesk: 5 years (required)

**Language**:

- English,excellent communication skill (required)

Work Location: In person

  • CRM Executive

    7 hours ago

    JP Nagar, Bengaluru, Karnataka, India Vrriksha Healthcare Pvt. Ltd Full time

    Job Title: CRM & Helpdesk Executive Company: Vrriksha Healthcare Location: Bengaluru, Karnataka **Job Type**: Full-Time (8 hours daily) Engagement period: 8-10 weeks About Us: Vrriksha Healthcare is expanding, and we're looking for a motivated CRM & Helpdesk Executive to join our team. As a key player, you'll be responsible for managing our CRM tool,...

  • Helpdesk Engineer

    3 days ago

    Bangalore, Karnataka, India Millims Full time

    HelpDesk Engineer 24 7 Rotational Shifts Location Bangalore Shift Rotational Reports To HelpDesk Supervisor Transport and Food allowance Relevant experience 3 Very good communication skills Key Responsibilities Respond to user queries via email phone ticketing system or chat Handle password resets account unlocks and user access issues Triage and log all...

  • Transport Helpdesk Executive

    2 weeks ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally. Ensuring end-to-end transport Help Desk Operations coverage Are you a stickler for getting things done in their proper order? If so, then you might just be what we’re looking for. Reporting to the facility manager, you’ll provide efficient and cost effective transport service to the client....

  • Helpdesk Executive

    1 week ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally. **Position**: Helpdesk Executive, Bangaluru **Business**: Property and Asset Management What this job involves Responsible for 360 degrees’ coordination with Tenants and internal departments. Assist with day to day operations and ensure smooth interaction while adhering SOP’s in place. Support...

  • L1 Helpdesk Supervisor

    2 days ago

    Bengaluru, Karnataka, India Kapture Full time

    **Role Overview**: Kapture CX, a leading provider of innovative CX solutions, is seeking an experienced and dynamic individual. As a supervisor, you will oversee and lead a team of technical support specialists, ensuring exceptional customer service delivery and technical issue resolution. You will play a critical role in maintaining high team morale,...

  • Supervisor (Store and Purcahse)

    7 hours ago

    Bengaluru, India Kasukurthi Healthcare Pvt Ltd Full time

    Immediate opening for Store Head for a multi-specialty hospital in Bangalore location. Qualification - Any degree Experience - 2 to 5yrs **Salary**: ₹15,378.92 - ₹25,396.38 per month Schedule: - Rotational shift **Speak with the employer** +91 9611531645

  • CRM-real Estate

    7 hours ago

    Bengaluru, Karnataka, India Vatatree Consulting Full time

    Job Responsibilities - Review and prepare reports for senior management - Perform ad hoc duties assigned by supervisors and management - Independent communication and well-spoken English - Bilingual - Interface with senior management - Preferred background in guest relations - hospitality industry - A good team member - Strong ability to network. - Act as a...

  • Housekeeping Supervisor

    1 week ago

    Bengaluru, Karnataka, India M.S. Ramaiah Memorial Hospital Full time

    Shift Handover: Take charge and ensure a smooth transition from the previous shift. Manpower Assessment: Review manpower availability and identify any shortages on a shift-wise basis. Outsourced Housekeeping Review: Verify the allotment of outsourced housekeeping staff, with special attention to pending tasks. Complaint Management: Address...

  • ▷ (15h Left) Business Development Executive

    5 days ago

    Bengaluru, India Nurture CRM Full time

    Job Description Job Description We're Hiring: Business Development Executive (Full-Time | On-Site) Location: Bengaluru, Karnataka Experience: 1 3 Years Immediate Joiners Preferred About Nurture CRM Nurture is a fast-growing SaaS company providing powerful CRM solutions tailored for coaching institutes and upskilling centers. Our platform helps...

  • Business Development Executive

    3 days ago

    Bengaluru, India Nurture CRM Full time

    Job Description🚀 We're Hiring: Business Development Executive (Full-Time | On-Site)Location: Bengaluru, KarnatakaExperience: 1 – 3 YearsImmediate Joiners PreferredAbout Nurture CRMNurture is a fast-growing SaaS company providing powerful CRM solutions tailored for coaching institutes and upskilling centers. Our platform helps institutes manage their...