
Helpdesk Engineer
4 weeks ago
HelpDesk Engineer 24 7 Rotational Shifts Location Bangalore Shift Rotational Reports To HelpDesk Supervisor Transport and Food allowance Relevant experience 3 Very good communication skills Key Responsibilities Respond to user queries via email phone ticketing system or chat Handle password resets account unlocks and user access issues Triage and log all incoming incidents and service requests with proper categorization Provide first-level support for Microsoft 365 Outlook Teams OneDrive Campus portals MyStThom QuickLaunch Login and authentication issues Wi-Fi and basic connectivity Student faculty onboarding IT access-related Printer and peripheral setup assistance Escalate complex issues to Level 2 3 or university teams as per defined SOP Follow shift handover procedures and maintain accurate ticket notes Participate in training and maintain updated knowledge base entries Required Skills Experience 3 years of experience in IT HelpDesk or Service Desk support Excellent communication skills and customer-first mindset Proficiency in troubleshooting Windows OS web browsers and email platforms Familiarity with IT ticketing systems Freshservice Understanding of Microsoft 365 suite and university portals preferred Knowledge of PeopleSoft navigation-level or experience supporting ERP users is a plus Ability to follow documented SOPs escalate when needed and maintain SLA commitments Willingness to work rotational shifts including weekends and nights
-
Bengaluru, Karnataka, India Candidate Experience Site - Lateral Full time ₹ 1,50,00,000 - ₹ 2,00,00,000 per yearWhat We DoAt Goldman Sachs, our Engineers don't just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure...
-
Information Technology Support Engineer
3 weeks ago
Bengaluru, Karnataka, India Netcracker Technology Full timeJob Title: IT Helpdesk L2 SpecialistExperience Required: Minimum 2-3 years in Infrastructure, ACS & CCTV support.Job Summary: We are looking for a Junior IT Engineer with at least 2-3 years of professional experience to join our IT Helpdesk team. The ideal candidate should have experience in office infrastructure support and possess good knowledge on Access...
-
Information Technology Support Engineer
4 weeks ago
Bengaluru, Karnataka, India Netcracker Technology Full timeJob Title: IT Helpdesk L2 Specialist Experience Required: Minimum 2-3 years in Infrastructure, ACS & CCTV support. Job Summary: We are looking for a Junior IT Engineer with at least 2-3 years of professional experience to join our IT Helpdesk team. The ideal candidate should have experience in office infrastructure support and possess good knowledge on...
-
Helpdesk Support Engineer 4
3 weeks ago
Bengaluru, Karnataka, India Point72 Full timeJob DescriptionA Career with Point72s Technology TeamAs Point72 continues to reimagine the future of investing, our Technology group is constantly improving our companys IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. Were a team of experts experimenting and discovering new ways to provide exceptional end user...
-
Lead IT Support Engineer
4 weeks ago
Bengaluru, Karnataka, India Recro Full timeEmployer : Global Product Company - Established 1969Why Join Us?Be part of a global product company with over 50 years of innovation.Work in a collaborative and growth-oriented environment.Help shape the future of digital products in a rapidly evolving industry.Job Title : Lead IT Support EngineerJob Location : Marathahalli , Bangalore(Hybrid)Exp Range : 10...
-
Helpdesk Executive
3 weeks ago
Bengaluru, Karnataka, India Jones Lang LaSalle Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...
-
Senior System Engineer
2 days ago
Bengaluru, Karnataka, India Galleon Consultants Full timeCompany DescriptionFounded in 2016, Galleon Consultants is a global management consulting firm that specializes in Executive Search & Recruitment, Legal Services, Financial Services, Marketing & Automation, and Market Research & Compensation Benchmarking. With a client-first philosophy, Galleon Consultants offers integrated solutions to enable growth and...
-
Helpdesk Executive
1 week ago
Bengaluru, Karnataka, India JLL Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...
-
MAC Support Engineer
11 hours ago
Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full timeWe are seeking a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills. Key Responsibilities: • Provide...
-
High Salary ServiceNow Platform Support
4 days ago
Bengaluru, Karnataka, India ISG (Information Services Group) Full timeRole Name:L1 Helpdesk Team Lead – ServiceNow Platform Support (Custom Applications)Experience Range:6–8 years overall, with 3+ years in a leadership or supervisory role in IT support, and 2–4 years of experience in ServiceNow platform supportAbout the RoleWe are looking for a proactive and service-oriented Helpdesk Team Lead to manage frontline support...