
Helpdesk Engineer
3 days ago
HelpDesk Engineer 24 7 Rotational Shifts Location Bangalore Shift Rotational Reports To HelpDesk Supervisor Transport and Food allowance Relevant experience 3 Very good communication skills Key Responsibilities Respond to user queries via email phone ticketing system or chat Handle password resets account unlocks and user access issues Triage and log all incoming incidents and service requests with proper categorization Provide first-level support for Microsoft 365 Outlook Teams OneDrive Campus portals MyStThom QuickLaunch Login and authentication issues Wi-Fi and basic connectivity Student faculty onboarding IT access-related Printer and peripheral setup assistance Escalate complex issues to Level 2 3 or university teams as per defined SOP Follow shift handover procedures and maintain accurate ticket notes Participate in training and maintain updated knowledge base entries Required Skills Experience 3 years of experience in IT HelpDesk or Service Desk support Excellent communication skills and customer-first mindset Proficiency in troubleshooting Windows OS web browsers and email platforms Familiarity with IT ticketing systems Freshservice Understanding of Microsoft 365 suite and university portals preferred Knowledge of PeopleSoft navigation-level or experience supporting ERP users is a plus Ability to follow documented SOPs escalate when needed and maintain SLA commitments Willingness to work rotational shifts including weekends and nights
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It Helpdesk
3 weeks ago
Bangalore, Karnataka, India Stripe Full timeWho we are About Stripe Stripe is a financial infrastructure platform for businesses Millions of companies-from the world s largest enterprises to the most ambitious startups-use Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of...
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Helpdesk Engineer
4 days ago
NSM Bangalore Block I, India Mr Cooper Full time ₹ 8,00,000 - ₹ 12,00,000 per yearHelpdesk Engineer I At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything...
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Av Regional Support Services Helpdesk Manager
3 weeks ago
Bangalore, Karnataka, India KINLY Full timeRole AV Regional Support Services Manager Location This role can be based remotely in Hong Kong Singapore Philippines or India candidates must have eligibility to work in these regions without sponsorship Salary Negotiable Dependent on experience plus company benefits Hours 40 hours per week between 8 30am - 5 30 pm This role is a dedicated...
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Helpdesk Executive
2 weeks ago
Domlur, Bengaluru, Karnataka, India Paradigm Integrated Facility Services Pvt Ltd Full timeJob Description **Job Summary** Job Title : Helpdesk Executive / Front Office Executive / Receptionist - You will work as a Helpdesk Executive and report on daily basis to the Facility Manager. - You will have to Provide Call logging services - You will Liaise with the Residents and the Clients - Provide assistance in general administrative activities as...
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Helpdesk Executive
1 week ago
Bengaluru, Karnataka, India JLL Full timeJLL supports the Whole You, personally and professionally. **Position**: Helpdesk Executive, Bangaluru **Business**: Property and Asset Management What this job involves Responsible for 360 degrees’ coordination with Tenants and internal departments. Assist with day to day operations and ensure smooth interaction while adhering SOP’s in place. Support...
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Helpdesk Team Lead
1 week ago
Bengaluru South, Karnataka, India Darwin Resources Full time ₹ 12,00,000 - ₹ 20,00,000 per yearTitle : ServiceNow platform supportLocation : BangaloreRole Name:L1 Helpdesk Team Lead – ServiceNow Platform Support (Custom Applications)Experience Range:6–8 years overall, with 3+ years in a leadership or supervisory role in IT support, and 2–4 years of experience in ServiceNow platform supportAbout the RoleWe are looking for a proactive and...
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L1 Helpdesk Agent
3 weeks ago
Bangalore, Karnataka, India Kyndryl Full timeWho We AreAt Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The RoleHave you...
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Ai Helpdesk Dev
1 week ago
Bengaluru, Karnataka, India Quest Global Full time**Job Requirements**PROJECT OVERVIEW** Current capabilities of the help desk and manual advanced troubleshooting capability lack the tools to meet customer service quality expectations. There should be a systematic way for troubleshooting thousands of lines of logs data. The goal is to make the process as seamless, automated and knowledge-driven as...
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L1 Helpdesk Agent
1 week ago
INMANBP Bangalore (INMANBP) Manyatha, India Kyndryl Solutions Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearL1 Helpdesk Agent Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our...
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Sr Support Engineer
3 days ago
bangalore, India McLaren Strategic Solutions (MSS) Full timeRole: Engineering Support Level 2 - Portfolio AnalyticsSupport experience preferably in 4-10 years rangeResponsibilities:Investigate and drive support resolution with senior external clients, internal stake holders and other engineering teams. Serve as point of escalation for support issues from Helpdesk (L1)Work closely with the engineering team to drive...