Customer Support Executive

7 days ago

Pune Maharashtra, India Dilizent Systems Full time

### Job Title: Customer Support Executive
- **Key Responsibilities**:

- **Customer Interaction**:

- Provide accurate, valid, and complete information using the right methods/tools.
- **Issue Resolution**:

- Identify and assess customers' needs to achieve satisfaction.
- Handle complaints, provide appropriate solutions, and alternatives within the time limits.
- Follow up to ensure resolution.
- **Product Knowledge**:

- Maintain in-depth knowledge of products and services to effectively assist customers.
- Document user feedback and suggest improvements to products based on customer insights.
- **Process Improvement**:

- Collaborate with other departments to streamline processes and improve response times.
- Participate in training sessions and workshops to enhance skills and service knowledge.
- **Record Keeping**:

- Maintain detailed and accurate records of customer interactions and transactions.
- Prepare reports on customer feedback and service metrics.
- **Qualifications**:

- Bachelor’s degree in any relevant field or equivalent work experience.
- Proven experience in a customer support or service role.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and ability to think critically.
- Familiarity with CRM systems and practices is a plus.
- Ability to work in a fast-paced environment and handle multiple tasks concurrently.
- **Skills**:

- Customer-centric attitude with the ability to connect with a diverse clientele.
- Time management skills and the ability to prioritize tasks effectively.
- Team player with a positive attitude and willingness to help others.
- **Working Conditions**:

- Full-time position with a possibility of remote work.
- Flexible schedule including weekends and holidays as needed.
- **Benefits**:

- Competitive salary and performance bonuses.
- Comprehensive health, dental, and retirement plans.
- Opportunities for career advancement and professional development.
- **How to Apply**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹11,025.94 - ₹28,534.48 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Customer Support Executive

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India CORPAVENUE Full time

    **Customer Support Executive** **Location**: Pune, Maharashtra **Job Type**: Full-time | Work from Office **Experience**: Freshers & Experienced both can apply We are hiring **Customer Support Executives** in Pune. If you have **excellent English communication skills** and are looking to build a career in a customer support process, this is a great...

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India Dilizent Systems Full time

    _### Job Description: Customer Support Executive_ - **Position Title**: Customer Support Executive _ - **Department**: Customer Service _ - **Location**: [Location] _ - **Reports To**: Customer Support Manager _ - #### Job Summary:_ - #### Key Responsibilities:_ - **Customer Interaction**:_ - Provide accurate, valid, and comprehensive information to...

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India Telemate Technologies Private Limited Full time

    **Position**: Customer Support Executive **Job Location**: Pune (Work from Office - Mandatory) **Shift**: US Shift (Night Shift | Rotational Week Offs) **Experience Required**: 6Months - 3 Years **Salary**: ₹28,000 - ₹60,000 CTC per month (based on experience) **About the Role** **Key Responsibilities** - Handle **customer interactions** via...

  • Customer Support Executive

    7 days ago

    Pune, Maharashtra, India Triedge Solutions Full time

    **Position**: Customer Support Executive **Location** : Pune **Roles & Responsibilities**: **Responsibilities**: - Engage with transport industry professionals via calls to introduce our EMT Transport app, explaining its benefits and features. - Conduct feedback calls to gather user insights and document customer queries. - Relay important customer...

  • Customer Sales Support Executive

    2 days ago

    Pune, Maharashtra, India Alfa Laval Full time

    Vacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre-inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...

  • Customer Support Executive

    7 days ago

    Baner, Pune, Maharashtra, India Amonex Technologies Pvt. Ltd. Full time

    **JOB DESCRIPTION** **Job Title**: Customer Support Executive **Location**: Balewadi, Pune **Job Type**: Full Time **About Us**: **Job Summary**: The Customer Support Executive is responsible for ensuring a high standard of customer service and support. This role involves addressing customer queries, resolving issues, and ensuring customer satisfaction....

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India vmedulife software services Full time

    Pune, Maharashtra- Work Type: Full Time **About vmedulife Software** vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team...

  • Customer Support Executive

    2 weeks ago

    Chinchwad, Pune, Maharashtra, India RANKA JEWELLERS CHINCHWAD Full time

    Looking for **female** customer support executive - Resolving customer queries - Sharing update on orders placed - Sharing updates and offers - Experience - Min 06 Months as customer support Experience - 06 Months Time - 10 am to 07 pm Weekly Off - Monday Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person

  • Customer Support Executive

    3 days ago

    Pune, Maharashtra, India Elite Business Solution Full time

    Customer Support Executive (International and Domestic) - Work from Office - Shift: Day, Rotational, or Night - Excellent communication skills - Immediate joiners preferred. To apply, share your resume with Sahil via WhatsApp at 7599810837 (no direct calls pls). **Job Types**: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹25,000.00 per...