
Business Desk Associate
6 days ago
JOB SUMMARY:
- Work with each technology platform to input details of projects and opportunities wins
- Work with Sales, Marketing, and Delivery teams to facilitate project surveys to customers
- After Go-Live of projects, create and initiate the technology survey
- Work with the team to alert the client for execution
- Inform Marketing on the completed project to complete case study documentation
- Track & own the completion of obtaining case study information to support marketing efforts - work with Project team and Marketing
- Upon closing of a sales deal - coordinate the collection of the win-wire data for marketing to release win-wire communications
- Monitor, review, and allocate funding from technology providers to correct line of business within Argano
- Ensure revenue claims match revenue received
- Generate reporting to reflect funding details
- Assist in any administrative needs of the alliance team
- Provide monthly reporting on progress, roadblocks to Alliance VP and Tower Leadership
**Required Qualifications, Experience, & Skills**
- Highly motivated, self-starter with the ability to take ownership of tasks and activities
- Excellent time management skills, well-organized, consistently meet commitments, and strong attention to detail
- Customer service-oriented attitude and excellent interpersonal and communication skills, both verbal and written
- Strong communication across verbal and written correspondence
- Ability to quickly learn and use new system functionality
- Experience in training and assistance using various technology platforms
- Demonstrated ability to be highly effective in a virtual team organization
- Demonstrated ability to work in a constantly changing environment with limited direction
- Ability to interact with all levels of the organization
- Ability to provide monthly status updates on progress of initiatives and tasks
**Additional Qualifications & Skills**
- 3-5+ years’ experience in Sales Operations (preferably within the enterprise software business
- Bachelor’s degree or higher
- Experience working with a multicultural and/or multilingual team across several time zones
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