Inside Sales Associate

**JOB DESCRIPTION FOR INSIDE SALES ASSOCIATE**

**Company Overview**

At mySmilist, we believe that a job title is not merely defined by a degree; it's defined by attitude backed by ability. We thrive on creativity, innovation, and technology to open new dimensions of opportunities. Our team consists of a bunch of passionately driven individuals in an early-stage start-up, redefining the Smile Enhancement Dynamics. We firmly believe in supporting each other and excelling in our roles to achieve a common objective - delivering exceptional customer experiences and fulfilling our promises.

**Position Overview**

If you're a Go-Getter who can connect instantly with consumers/patients, suggest solutions, and make them understand why mySmilist is their top-notch solution, then join our team as an Inside Sales Associate and embark on a steep career trajectory.

Key Responsibilities

**Job Title**: Inside Sales Associate

**Location**: Saket, Delhi
- Consumer Interaction:_
- Make an audio call to understand the main concerns and completely grasp the case.
- Explain the treatment process, emphasizing its benefits and fitment.
- Perform consultative and collaborative selling of 'mySmilist Invisible Aligner System' to patients when applicable.
- Coordination:_
- Coordinate with the Operations team on scanning.
- Collaborate with the Clinical team on teeth assessment and planned treatment through video calls.
- Convert customers to purchase the treatment plan and manage payment coordination.
- Customer Experience:_
- Build and provide a best-in-class customer experience.
- Address teeth-specific queries about our services.
- Problem-Solving:_
- Solve problems for consumers/patients and manage operations-related (if any) activities as needed.
- **Desired Qualification and Experience**:_
- 6 months to 1 year of first hand experience in Inside Sales (Freshers are also eligible)
- Experience in consultative selling and understanding consumer needs.
- Excellent interpersonal skills with clear communication abilities.
- Experience in engaging and influencing prospective consumers.
- Comfort with a digital ecosystem, as we are a digital-led, D2C setup.
- Self-starter mentality, comfortable in a goal-driven, fast-paced environment.

**What's in it for You?**
- Competitive salary with non-linear career growth opportunities.
- Skill development opportunities to help you grow from good to great.
- Variable component after the completion of the 6-month confirmation period.
- Career progression discussions post 12 months based on readiness and role availability.
- Immediate joiners preferred.

**Required Skills**:

- Strong multitasking and a willingness to go beyond direct job responsibilities.
- Excellent customer service skills.
- Effective query handling and convincing abilities.
- Exceptional coordination skills.
- Proficiency in reading and writing.
- Knowledge of Microsoft Office, especially Excel and Word.
- Familiarity with Google Suite, including Gmail, Google Drive, and Google Sheets.
- Ability to remain calm under pressure.
- Experience with CRM systems (Zoho, Salesforce, etc.) is a plus.
- **Join us in redefining the way smiles are enhanced, and let's embark on this exciting journey together.**_
- **To apply, please send your resume and a cover letter detailing your relevant experience and why you're the perfect fit for mySmilist.**_
---------------------------_ **Immediate Joiners would be Preferred**_ --------------------
- To learn more about us:
Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Ability to commute/relocate:

- Saket, Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have a laptop? We follow bring your own device policy.

**Experience**:

- Inside sales: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 7893829146