Guest Service Associate

2 days ago

Mohali Punjab, India PYRAMID Full time

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

**Guest Service Representative Responsibilities**:

- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

**Guest Service Representative Requirements**:

- High school diploma or GED.
- 2+ years of customer service experience.
- Certificate or diploma in hospitality advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.

Pay: ₹10,351.89 - ₹14,000.00 per month

**Benefits**:

- Food provided

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7451906410

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