Front Office Supervisor
15 hours ago
**Reservation Management**: Utilizing HotSoft to manage room reservations, check-ins, and check-outs efficiently. This includes handling bookings, cancellations, and modifications accurately.
- **Customer Service**: Using HotSoft to access guest information and preferences to provide personalized service. This might involve managing special requests, handling complaints, and ensuring guest satisfaction.
- **Billing and Invoicing**: Processing payments, generating invoices, and managing accounts receivable using HotSoft's billing features. This could involve coordinating with the finance department to ensure accurate financial transactions.
- **Reporting**: Generating reports on occupancy rates, revenue, and other key performance indicators using HotSoft's reporting capabilities. This information can be crucial for decision-making and optimizing operations.
- **Training and Support**: Providing training to new staff members on how to use HotSoft effectively. Additionally, offering ongoing support and troubleshooting assistance to ensure smooth operations.
- **Integration**: If applicable, integrating HotSoft with other software systems used in the front office, such as point-of-sale systems or customer relationship management (CRM) software, to streamline processes and improve data accuracy.
- **Data Management**: Maintaining the accuracy and integrity of guest and reservation data within HotSoft, ensuring compliance with data protection regulations such as GDPR or HIPAA.
- **Communication**: Collaborating with other departments, such as housekeeping and maintenance, to ensure seamless communication and coordination of tasks related to guest services.
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person
-
Front Office Supervisor
2 days ago
Thiruvananthapuram, Kerala, India Dimora Hotels and Resorts Full time ₹ 1,80,000 - ₹ 3,00,000 per yearA "Front Office Supervisor" (Fo Supervisor) is a hospitality professional who oversees the front desk operations, manages front office staff, handles guest services, and ensures high service standards in a hotel or corporate environment. Key responsibilities include supervising check-ins/check-outs, resolving guest issues, training staff, and ensuring...
-
Front Office Supervisor
1 week ago
Calicut, Kerala, India Mount Stratus Resort Vayalada Full timeThe Front Office Supervisor oversees the operations of the front desk, ensures exceptional guest service, and manages the front office team to deliver a memorable stay experience for all guests. **Responsibilities**: - Supervise and coordinate daily front office operations, including check-ins, check-outs, and guest inquiries. - Ensure efficient handling...
-
Front Office Supervisor
6 days ago
Varkkallai, Kerala, India Skylar seaview Full time ₹ 2,28,000 - ₹ 2,76,000 per yearPosition: Front Office Supervisor at ResortExperience Required: Minimum 5 YearsLocation: Varkala, KeralaAccommodation & Food: ProvidedWe are looking for a dedicated and energetic Front Office Supervisor to join the team at Skylar Seaview Resort. You will be responsible for assisting the Front Office Manager in ensuring the smooth operation of the front desk,...
-
Front Office Supervisor
1 week ago
Calicut, Kerala, India ZEAK US Full time**Front Office Supervisor** **Location**: Calicut **Key Responsibilities**: - Supervise and manage the front office team to ensure smooth daily operations. - Greet and assist clients, visitors, and guests, ensuring a positive and professional experience. - Oversee appointment scheduling, bookings, and managing calendars for management and staff. - Ensure...
-
Front Office Supervisor
1 week ago
Thiruvananthapuram, Kerala, India Vivin Luxury Suites Full timeGreet and welcome guests. - Keep updated records and files; - Prepare outgoing mail by drafting correspondence, securing parcels etc; - Assist other departments wherever necessary and maintain good working relationships with Team Members; - Maintaining records of Out ward & Inward mail; - Coordinating with various departments as per enquires; - Supervise the...
-
Sr. Front Office Executive
1 week ago
Thiruvananthapuram, Kerala, India Biverah Hotel & Suites Full time ₹ 2,52,000 - ₹ 3,00,000 per yearWe are looking for a Sr. Front Office Executive Full time. The Duties and Responsibilities of Sr. Front Office Executive are:Guest Check-in and Check-out, Customer Service Excellence, Reservation Management, Guest Relations, Billing and Payment Processing, Coordination with Other Departments, Telephone and Email Handling, Record Keeping and Documentation,...
-
Front Office Executive
2 weeks ago
Thiruvananthapuram, Kerala, India Chempaka Group of Institutions Full time**Hiring - Front Office Executive** We are seeking a smart, presentable, and customer-oriented **Front Office Executive** to manage front desk operations, handle calls and visitors, and assist with basic administrative tasks. **Key Responsibilities** - Greet and assist visitors and clients - Manage phone calls and messages - Handle mail, couriers, and...
-
Front Office Admin
2 days ago
Thiruvananthapuram, Kerala, India Kpower Full time**Urgent opening for Front Office cum Telesales Executive - Solar company with Good salary and Attractive Allowances** **Location: Near Nanthencode, Trivandrum** We are looking for a dynamic and customer-oriented **Front Office cum Telesales Executive** to manage front desk operations while actively contributing to lead generation and telesales. This role...
-
Front Office Supervisor
6 days ago
Kochi, Kerala, India Hotel Luminara Full timeWe are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts. Pay:...
-
Front Office Executive
16 hours ago
Thiruvananthapuram, Kerala, India Coastal Star - Mercedes Benz Full time**Reception and Greeting**: - The front office executive welcomes visitors. - They answer calls and direct them to the right person. - They manage appointments and maintain the reception area. **Administrative Support**: - They handle incoming and outgoing mail. - They organise files and keep records. - They maintain office supplies and...