Customer Service Representative

3 days ago


Delhi, India Unistar Power Private Limited Full time

We are looking for a customer service representative to join our team,

**Responsibilities**:
**Identify and assess customers’ needs to achieve satisfaction**

**Build sustainable relationships and trust with customer accounts through open and interactive communication**

**Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas**

**Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution**

**Keep records of customer interactions, process customer accounts and file documents**

**Requirements**:

- Good Communication skills required.
- Fresher/Experience both can apply.
- Only Immediate Joiners Required.

**Salary**: ₹14,500.00 - ₹18,600.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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