Front Desk Hotel

3 days ago

Pune Maharashtra, India Sentosa Corporation Full time

**Responsibilities**:
**Guest Relations**:Greet guests warmly and provide information about hotel services and amenities.
Handle guest inquiries, requests, and concerns with professionalism and courtesy.

**Check-In and Check-Out**:Process guest check-ins and check-outs efficiently, ensuring accurate information and timely service.
Verify and collect payment for guest stays.

**Reservation Management**:Manage room reservations, including taking bookings, cancellations, and modifications.
Ensure accuracy of reservation information and communicate any special requests to the relevant departments.

Relay messages and information to guests and relevant hotel departments.

**Administrative Duties**:Maintain a clean and organized front desk area.
Assist with administrative tasks, such as filing, data entry, and maintaining guest records.

**Problem Resolution**:Address and resolve guest issues and complaints promptly and effectively.
Collaborate with other departments to ensure guest satisfaction.

**Security and Safety**:Monitor and ensure the security and safety of the front desk area.
Follow hotel procedures in the event of an emergency.

**Qualifications**:

- Proven experience as a Front Desk Receptionist or similar role in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with hotel reservation systems and basic office software.
- Ability to handle stressful situations with composure and professionalism.
- Customer-focused mindset and a commitment to delivering exceptional service.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid time off

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 5 years (required)

**Language**:

- English (preferred)

Work Location: In person

  • Hotel Front Desk Executive

    17 hours ago

    Shivaji Nagar, Pune, Maharashtra, India Swift Hiring Full time

    **Urgent Hiring for Hotel Front Desk Executive** **Experience: - 2-3 Yrs** 1. Greet and assist guests with check-in/check-out processes, reservations, and inquiries. 3. Supervise and support café operations, ensuring quality service and smooth daily functioning. 4. Oversee inventory management, including purchasing and stock control for both the hotel...

  • Female Front Desk Executive

    3 days ago

    Mumbai Central, Mumbai, Maharashtra, India HOTEL MANAMA (MODERN GROUPS OF HOTELS) Full time

    MINIMUM 1 YEAR HOTEL FRONT DESK EXPERIENCE RECEIVING GUEST, COLLECTING DOCUMENTS,ALLOTING ROOM'S & ROOM KEYS & SHOWING CHECK IN -OUT MAINTAING DATA'S AND RECORD'S & ALSO UPDATE THE ROOM TARRIF'S ON TIME TO TIME BASIS. COMMUNICATION SKILL REQUIRED. Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Food provided - Internet...

  • Front Office Associate

    3 days ago

    Pune, Maharashtra, India Gigadocs Softtech Private limited Full time

    he Front Office Associate is responsible for providing exceptional guest service at the hotel's front desk. This role involves managing guest check-ins and check-outs, answering inquiries, handling reservations, and ensuring the smooth operation of the front desk area. The Front Office Associate is often the first point of contact for guests, and their role...

  • Hotel Front Office

    3 days ago

    Santacruz East, Mumbai, Maharashtra, India Hotel Indie Stays Full time

    **Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

  • Front Desk Receptionist

    2 days ago

    Paud Road, Pune, Maharashtra, India Joy Suites Hospitality Pvt Ltd. Full time

    **Job Title**: Front Office Executive - Hospitality We are looking for a dynamic and customer-focused **Front Office Executive** to join our team. This role is ideal for **freshers with excellent communication skills** and **experienced professionals from hotels and resorts** who can efficiently manage front desk operations, guest relations, and...

  • Front Desk Executive

    17 hours ago

    Pune, Maharashtra, India Ghost Research Solutions Full time

    **Job Title: Front Desk Executive** - **On-site job**_ - **Experience: 1 to 3 years of experience( in hotel industry in front office)**_ - **Freshers from hospitality background are also welcomed!**_ **Responsibilities**: - Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential...

  • Hotel Front Desk Professional

    2 days ago

    Chennai, Hyderabad / Secunderabad, Telangana, Pune, India beBeeHospitality Full time US$ 40,000 - US$ 60,000

    Front Desk Associate Job Summary:The Front Desk Associate is a key member of our hospitality team, responsible for providing exceptional service to our guests and ensuring their stay with us is nothing short of outstanding.Job Description:Act as the primary point of contact for guests upon check-in and check-out, providing a warm welcome and...

  • Front Office Supervisor

    3 days ago

    Dahisar, Mumbai, Maharashtra, India Sagar Fabrics Full time

    **Job Summary**: The Front Office Supervisor is responsible for overseeing the daily operations of the front desk to ensure smooth check-in and check-out processes, guest satisfaction, and adherence to hotel standards. The role involves supervising front office staff, resolving guest issues promptly, and ensuring a welcoming atmosphere for all guests. **Key...

  • Asstmgr-front Desk

    3 days ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25064701 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is...

  • Asstmgr-front Desk

    18 hours ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25081467 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is...