Intern - People Operations

**The Company**:
Our mission is to make education affordable by helping institutions increase alumni giving. The idea started from our founders’ struggle with the lack of scholarships when they were students. Watch this TEDx talk from Kalyan to learn more.

We are a bootstrapped company that has grown to be a leader in the alumni software space in the US. We’re slated for even faster growth on the path to becoming market leaders through a unique strategic partnership with Blackbaud (read more here & here)

Our customers are universities and high schools and in most cases, we’re working with staff in the alumni relations and fundraising office at these institutions. The value prop for them at a high level is simple - “Engage more alumni and raise more money from them”. 90%+ of our customers are from the US currently but we’re starting sales in UK and Canada this year so we’ll start to see some more customer regions this year. Our team is based in India and the USA. The India team is based in Bangalore and the US team is fully remote.

**The Opportunity**:
Joining Almabase as a **People Ops Intern** means you’ll have the opportunity to kickstart your journey in Talent Management by working directly on **employee engagement, onboarding, and building a vibrant work culture.** From day one, you’ll have the chance to improve internal processes and be an integral part of shaping the employee experience. Almabase is a **dynamic, fast-paced environment** where your contributions will be valued, and you will have a **hands-on role** in optimizing everything from employee engagement initiatives to internal processes.

At Almabase, you’ll collaborate cross-functionally, dive deep into **People Ops strategies**, and directly impact the **talent management** function. Whether it's organizing team-building activities, improving onboarding processes, or conducting meaningful 1:1 check-ins, your work will touch every aspect of the employee lifecycle. **If you’re passionate about people, culture and like coming up with creative ways to keep morale high, this is your playground**

Almabase is deeply committed to **career development**, making it a perfect fit for driven individuals who aspire to **become highly competent HR professionals**. If you thrive in a **high-growth, ownership-driven environment**, Almabase is where you should begin.

**Key Responsibilities**:
As a People Operations intern, you'll make a real impact on the people experience, with a dynamic range of responsibilities to kick off with, but aren't limited to:

- Assist and eventually own **onboarding new team members** by ensuring a smooth onboarding process.
- ** Conduct 1:1 with employees** to proactively understand and resolve for employee concerns.
- Plan and execute **employee engagement activities**, from fun Fridays to company offsites.
- ** Maintain accurate and up-to-date employee records** on HRIS (Keka) and on required platforms.
- ** Work with multiple vendors** i.e. IT, gifting, insurance, etc. for smooth people operations
- Be the reason someone gets cake at work - **own birthdays, work anniversaries, and all things worth celebrating**
- As you grow in the role, own these areas and work to optimize and streamline the processes better.

**Requirements**:
**Experience**:

- 0 - 6 months of experience in people ops or talent management - just the passion to learn, grow and make an impact will do
- If you've had to wear multiple hats whether a college internship, college fests, clubs, or other programs - you're already halfway there

**Skills and Competencies**:

- Excellent written and verbal communication - you’re comfortable talking to people and making others feel heard.
- Organized, with an eye for detail and a knack for managing multiple tasks at once.
- High empathy and emotional intelligence - you understand people and genuinely care about their experience.
- Experience leveraging AI to deliver better quality outcomes faster.

**Personal Attributes**:

- Passionate about creating a positive experience for people.
- Curious, creative, and ready to bring fresh ideas to the table.
- Always on the lookout for ways to level up processes and make things run smoother
- At ease in a high-energy, fast-changing environment where flexibility and quick thinking are key.

**What your first 3 months of internship will look like**:
**Month 1: Foundation & Learning**
- Get an understanding of Almabase and familiarize yourself with the processes in the People Success Team.
- Shadow and assist in the onboarding coordination process for new joiners
- Understanding the employee 1:1s to understand the approach and outcomes solving for employee experience.
- Support execution of small-scale employee engagement activities (e.g., Fun Friday).
- Learn to navigate and update HRIS (Keka) and other processes in place.
- Get introduced to key vendors to understand their scope of work and how we collaborate.

**Month 2: Independent Ownership**
- Start with end t