People Operations Coordinator

About G2 - Our People

G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs).

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.

We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO.

About G2 - The Company

When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.

About The Role

G2 is looking for a People Operations Coordinator, you support the people operations processes throughout the company to enhance employee experiences. In this role, you will be responsible for classifying and answering employee questions appropriately, as well as providing benefits-related assistance. In this role, you will provide administrative support to the employee success team, such as file management and record keeping.

**In This Role, You Will be**:
Coordinating Support

Aid G2 employees with their questions via the ES team helpdesk ticketing system or route them to the appropriate business partner if necessary.
Provide administrative support to the Employee Success team regarding benefits, employment status, employee relations as requested.
Facilitate support to the ES Business Partners with data entry, creating reports, gathering data and with AD HOC projects as needed
Prepare and edit HR documents including the employee handbook and policies
Process terminations and complete exit and grow interviews

**Benefits**:
Assist with the preparation of special reports related to insurance, COBRA, affirmative action, and headcount using custom reports in Ultipro

Support the administration and communication regarding plan options, policy features, enrollment and other requirements.

Assist in planning, developing, and redesigning company benefits programs and analyzing benefit costs
Support communication, creation and implementation of wellness and health education initiatives

**Minimum Qualifications**:
Strong verbal and written communication skills
Strong organizational skills and attention to detail
Working understanding of international human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in an international, fast-paced environment
Proven experience with HRIS systems
Ability to run reports and interpret data
Proficient with Google Office Suite or related software

**What Can Help Your Application Stand Out**:
2+ years of related experience is required.
SHRM-CP credential preferred.
Prior experience with Ultipro
International HR experience including working knowledge of US employment law

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status.