Receptionist

1 week ago


Hyderabad Telangana, India Navjeevan hospital Full time

**Greeting and Welcoming**:Providing a warm and professional welcome to patients and visitors, both in person and over the phone.
- **Answering Phones**:Managing incoming calls, directing them to the appropriate departments or individuals, and taking messages.
- **Answering Inquiries**:Providing information about the hospital, its services, and general directions.
- **Scheduling Appointments**:Booking, confirming, and rescheduling appointments for patients.
- **Assisting with Forms**:Helping patients complete necessary paperwork, including registration and insurance forms.
- **Maintaining Patient Confidentiality**:Handling sensitive information with discretion and adhering to HIPAA regulations.
- **Managing Patient Records**: Updating and maintaining accurate patient information in the system.
- **Billing and Insurance**: Processing payments, verifying insurance information, and handling billing inquiries.
- **Organizing Files**: Maintaining a tidy and organized reception area and managing physical and digital files.
- **Maintaining Inventory**: Keeping track of supplies and ordering replacements as needed.
- **Coordinating with Staff**: Communicating with medical staff to ensure smooth operations and patient flow.
- **Maintaining a Clean and Welcoming Environment**: Ensuring the reception area is clean, organized, and inviting.
- **Assisting with Admissions and Discharges**: Helping patients with the necessary paperwork and procedures.
- **Handling Emergencies**: Responding to urgent situations and directing patients to the appropriate care.
- **Following Hospital Policies and Procedures**: Adhering to established protocols for all tasks

Pay: ₹10,000.00 - ₹15,000.00 per month

**Experience**:

- hospital reception: 1 year (preferred)

**Language**:

- English, Hindi & Telugu (preferred)

Work Location: In person


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