Jira Admin

1 week ago

Chennai Tamil Nadu, India AstraZeneca Full time

**Job Title - JIRA Admin**

**Career Level - C**

**Introduction to role**:
**Accountabilities**:

- Administer, configure, and maintain the Jira Premium Cloud environment
- Create and configure projects, workflows, issue types, and schemes to meet business requirements
- Manage global permissions, project permissions, and access control to ensure secure and efficient usage
- Customize fields, screen schemes, and issue screens to enhance user experience
- Design, create, and optimize workflows and automation rules to ensure smooth issue tracking and project management
- Create custom workflows that reflect business processes, optimizing team productivity
- Configure and maintain boards (Scrum/Kanban) and backlogs for project management teams
- Configure plans in Advanced Roadmaps across multiple projects in the same instance
- Automate repetitive tasks to improve efficiency and minimize human errors
- Customize Jira Cloud through plugins and apps, managing installations and configurations as necessary
- Develop and maintain custom reports, dashboards, and filters for various stakeholders to track project progress, KPIs, and other metrics
- Provide insights based on Jira data to help teams improve their workflow and performance
- Work closely with important stakeholders and other teams to understand their requirements and make necessary adjustments to the Jira environment
- Stay current with Jira Cloud updates, new features, and functionality
- Document system configurations, processes, and workflows for internal reference and knowledge sharing
- Provide training and support for team members to ensure proper use of Jira Cloud and associated tools
- Provide technical support to users for Jira-related issues, including permissions, workflows, and system configurations
- Resolve escalated issues promptly, collaborating with the development or IT team when necessary

**Essential Skills/Experience**:

- 5+ years’ experience as a Jira Premium /Atlassian Administrator
- JQL (Jira Query Language)
- Jira Software (Cloud)
- Jira Service Management
- Confluence
- Advanced Roadmaps configuration
- Automation for JIRA
- Tempo Timesheets
- JXL Sheets

**Desirable Skills/Experience**:

- Python/Groovy scripting
- Experience in tools like Snaplogic, Github
- Experience in handling SQL database

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, you will be part of a team of specialists that is essential to our growth. We encourage entrepreneurial thinking in a creative yet rigorous environment. Our global network allows us to leverage diverse skills and expertise to find new solutions. We are committed to investing in your growth and development, keeping you ahead of your peers. Our workplace is dynamic, requiring agility and innovation. Here you can make a meaningful impact on patients' lives, society, and our planet.

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