Front Office Executive, Facilities Services

JLL supports the Whole You, personally and professionally.

**Reception Duties**:
Greeting visitors and clients in a courteous and professional manner.
Answering and directing incoming calls to the appropriate personnel or department.
Managing the reception area, ensuring it is clean, organized, and presentable.

**Administrative Support**:
Scheduling appointments, meetings, and conference rooms for staff and clients.
Maintaining office supplies inventory and placing orders as needed.
Assisting in the preparation of reports, presentations, and documents.

**Customer Service**:
Providing information and assistance to visitors, clients, and employees.
Addressing inquiries and resolving issues promptly and professionally.
Ensuring high standards of customer service and satisfaction.

**Facility Management Support**:
Coordinating with maintenance and housekeeping staff to ensure the cleanliness and functionality of the facility.
Reporting any maintenance or repair issues promptly to the appropriate personnel.
Assisting with the coordination of office moves, equipment setups, and facility improvements.

**Security and Access Control**:
Monitoring access to the facility and ensuring only authorized individuals enter.
Issuing visitor badges and maintaining visitor logs.
Following security protocols and procedures to maintain a safe environment.

**Record Keeping and Data Management**:
Maintaining accurate records of visitor logs, appointments, and other relevant information.
Managing electronic and physical filing systems for easy retrieval of documents.
Ensuring compliance with data protection and confidentiality policies.

**Communication and Coordination**:
Liaising with internal departments and external vendors as necessary.
Communicating effectively with colleagues and stakeholders to ensure seamless operations.
Collaborating with team members to achieve organizational goals and objectives.

**Problem Solving**:
Identifying and addressing issues or concerns proactively.
Escalating complex problems to management for resolution when necessary.
Implementing solutions to improve efficiency and effectiveness in the front office.

Overall, a Front Office Executive in facility management plays a crucial role in maintaining a professional and welcoming environment for visitors and staff while providing essential administrative support to ensure the smooth operation of the facility.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.