IT Knowledge Administrator

2 days ago

Pune, India ESP Global Full time

**IT Knowledge Administrator - Kharadi, Pune**

ESP Global Services at 30 years established IT support and infrastructure solutions provider, making large scale IT support simple.

We are currently recruiting for IT Knowledge Administrator with strong organizing skills, ticket

and knowledge management.

If you have a good understanding of resource management or engaging with stakeholders and have a desire for data management and making sure that knowledge is flowing efficiently throughout the organization, this role is for you.

**About the role**

You will review resubmitted Knowledge Assets prior to their inclusion in the Service Knowledge Management System (SMS), provide general coordination to support the Knowledge Management activities and support and facilitate the Knowledge Management function and processes.

**About you**
- Relevant experience as an IT Knowledge administrator
- Experienced in Knowledge Management Systems
- Strong written and oral communication skills
- Good analyzing skills and ability to tackle critical situations
- Ability to maintain constructive work relationships with the employees of all the departments; seniors as well as juniors
- Excellent Interpersonal skills; ability to communicate Internally and externally at all levels.

**Why work for us?**

Our people are the heart of our organisation, and as such we are committed to continuously enhancing our employee experience.

You will be able to make progressive career development choices across our global business and take full advantage of our global learning platform for continuous improvement.

We offer a competitive starting salary with annual pay reviews and industry comparisons as well as: annual leave, private medical and perkbox discounts

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