Customer Success Executive
11 hours ago
CUSTOMER CARE SERVICE
- ENQUIRY AND COMPLAINT CALLS ATTENDING
- RECHARGING BROADABND AND CABLE TV CUSTOMERS
- SENDING MESSAGES AND CALLS TO CUSTOMERS ABOUT RECHARGING DATE AND ALSO FOR CLEARING DUES
- TALLY ENTRY FOR BOTH CASH AND BANK
- HANDLING CASH
- B2B BILL CREATION, INVOICE GENERATION
- ASSIGNING JOB TO TECHNICIANS
- ASSIGN WORK IN CRM SOFTWARE
- MONTHLY COLLECTION HANDLING
- DUE CLEARANCE AT MONTH END
- HANDLING SALES
- COLLECT POSITIVE REVIEWS FROM CUSTOMERS
- TV ACTIVATION AND REACTIVATION
- ID CREATION FOR NEW CUSTOMERS
**NO TARGETS**
**QUALIFICATIONS**
**EDUCATION**
**DEGREE IN ANY STREAM
**EXPERIENCE**
EXPERIENCE IN THE RELEVANT FIELD WILL BE AN ADDED ADVANTAGE.
**LANGUAGES**
MALAYALAM
ENGLISH
Pay: ₹10,000.00 - ₹13,000.00 per month
Work Location: In person
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