Customer Service Executive
1 week ago
**Job Summary**
**As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones.**
**Key Responsibilities**
- **Handle customer calls professionally and empathetically**:
- **Resolve queries and provide timely, accurate solutions**:
- **Document customer interactions and maintain records**:
- **Meet performance metrics including call quality, resolution time, and customer satisfaction**:
- **Participate in training and quality assurance programs**:
- **Collaborate with team members and supervisors to improve service delivery**
**Required Skills & Qualifications**
- **Minimum qualification: 12th pass or graduate**:
- **Excellent verbal communication skills in English (neutral accent preferred)**:
- **Basic computer proficiency and typing skills**:
- **Willingness to work in rotational shifts (including nights/weekends)**:
- **Patience, adaptability, and a customer-first attitude**
**Employment Type**
- **Full-time, permanent**:
- **On-site only (no remote work)**
**Benefits**
- **Health insurance**:
- **Provident fund**:
- **Incentives for performance**:
- **Transportation**
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
-
Customer Service Executive
16 hours ago
Malad, Mumbai, Maharashtra, India Smart Employment Services Full timeTitle: Customer Service Executive (Freshers) - Malad, Mumbai **Responsibilities**: - Providing accurate and up-to-date information about products and services - Escalating issues to the appropriate department if necessary - Maintaining customer records and ensuring confidentiality - Achieving customer satisfaction through exceptional service delivery -...
-
Customer Service Executive
4 days ago
Malad, Mumbai, Maharashtra, India VIBGYOR MANAGEMENT CONSULTANT Full timeCustomer service executive day shifts 8am-11pm any 9 hrs shift graduate mandatory plus 1 yr of BPO experience mandate rotational shifts easy selections free placement Pay: ₹15,000.00 - ₹28,000.00 per month **Benefits**: - Health insurance - Provident Fund **Language**: - English (preferred) - Hindi (preferred) Work Location: In person **Speak...
-
Customer Service Executive
2 weeks ago
Malad, Mumbai, Maharashtra, India Amplispot Full timeJob Title: Customer Service Executive Location: Kandivali, Mumbai , Entry Level About Us: At Amplispot, we specialize in providing marketing solutions to strengthen brands' online presence, attract potential customers, and accelerate business growth. We're on the lookout for enthusiastic freshers to join us as Business Development Executives. This is a...
-
Customer Service Executive
17 hours ago
Malad, Mumbai, Maharashtra, India AJ Software Solutions Full time**Job Opening: Customer Service Executive (Chat Process)** **Location**: Malad (W), Mumbai **Shift Timings**: 24/7 **Week Off**: 1 week off (any day of the week) **Qualification**: SSC Passed or above **Language Required**: English **Experience**: Freshers are welcome! **Salary**: Attractive Salary + Incentives + Overtime + Week Off Pay **Job Role**: -...
-
Customer Service
4 days ago
Malad, Mumbai, Maharashtra, India Work Panda Cooperation LLP Full time**HIRING!!!** Customer Support Executive in our Company - **Company Overview**:_Our company offers service that gives financial advisory to investors._ **Responsibility**: - Call the target customers. - Ask them to opt for our services. - Do the sales pitching. **Eligibility**: - Excellent communication skills. - Ability to convince anyone. - **Minimum...
-
Customer Service Executive
6 days ago
Malad, Mumbai, Maharashtra, India AJ Software Solutions Full time ₹ 8,70,000 - ₹ 15,00,000 per yearJob Opening: Customer Service Executive (Chat Process)Location: Malad (W), MumbaiShift Timings: 24/7Week Off: 1 week off (any day of the week)Qualification: SSC Passed or aboveLanguage Required: EnglishExperience: Freshers are welcomeSalary: Attractive Salary + Incentives + Overtime + Week Off PayJob Role:Handle customer queries via chat professionally and...
-
International Customer Service Executive
17 hours ago
Malad, Mumbai, Maharashtra, India Corporate Hub Full timeWe are Looking for Customer Service Executive for an international process. **Requirements**: - Excellent verbal and written communication skills in English. - Strong customer service orientation with a passion for helping others. - Ability to work independently and as part of a team. - Flexibility to work on a night shift schedule (5 days on, 2 days...
-
Customer Service
6 days ago
Malad, Mumbai, Maharashtra, India Wehire Talent Solutions Full timeTech Mahindra is hiring for customer service executive. *Role - Costumer Service Advisor *Shift* - UK *Process* - Voice *Working Days* - 5 Days Working 2 Rotational offs *Working Location*: Spectrum Towers, Ground floor, A wing, Mindspace, Chin choli Bunder Road, Malad West Mumbai 400064: *Skills Required. - *hsc/ Graduate fresher* Or *6 months Voice...
-
Customer Service Associate
4 days ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...
-
Customer Service Executive
2 weeks ago
Malad, Mumbai, Maharashtra, India Tech Mahindra Full time**Job Summary** As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. **Key Responsibilities** - Handle customer calls professionally and...