Front Desk Executive

3 days ago


Beltola Guwahati Assam, India Urbanacco Homes and Hotels LLP Full time

Front Desk Executive
Full-time, **Residential**(Accommodation Provided)

**Key Responsibilities**:

- Greet guests professionally and manage check-ins and check-outs efficiently
- Handle reservations, room assignments, and update booking portals (OTA, PMS, etc.)
- Address guest queries, complaints, and requests in a courteous manner
- Maintain front desk logs, guest records, and daily reports
- Coordinate with housekeeping and maintenance teams to ensure smooth guest experiences
- Collect payments, issue invoices, and manage basic cash handling
- Monitor property premises and ensure basic security protocols are followed
- Assist with guest services including local guidance, transport bookings, etc.

**Eligibility & Requirements**:

- Minimum 12th pass;
- Good communication skills in Assamese and Hindi
- Basic computer knowledge and experience with hotel software preferred
- Prior experience in hospitality or front desk role is a strong advantage
- **Should be willing to stay at the property**(residential role)

Pay: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Food provided

Supplemental Pay:

- Overtime pay
- Performance bonus

Application Question(s):

- Are you willing to stay at the property in a shared staff room dormitory ?

**Language**:

- Assamese (required)
- Hindi (preferred)

Work Location: In person


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