Front Desk Executive

3 days ago


Guwahati Assam, India MS Agni Services Full time

**Job Summary**:
The Front Desk Executive is responsible for providing exceptional customer service and administrative support at the front desk. This role includes managing front office operations, greeting guests, and ensuring a positive experience for all visitors.

**Key Responsibilities**:

- Day-to-day Front Desk duties, check-ins/outs, billing
- Greet and assist visitors in a friendly and professional manner
- Room visits, room checks, coordinating with HK teams for room condition
- Handle guest requests, grievances, resolve by coordinating with respective teams.
- Handle administrative tasks, documentation
- Manage scheduling, appointments, and maintain the front office calendar.
- Maintain a clean and organized reception area.
- Collaborate with other departments to ensure smooth office operations.
- Maintain confidentiality and uphold company policies and procedures.

**Qualifications**:

- Strong English communication (verbal & written) and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person


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