Customer Success Internship

1 week ago

Mumbai, India Radical Health-Tech Private Limited Full time

**Location**:Mumbai, India

**Joining Date**:Immediate joining required

**Stipend**: INR 15,000 per month

**Working Hours**:8 AM to 8 PM, six days a week

**Travel**: Frequent travel all over Maharashtra

**Overview**:
We seek enthusiastic and dedicated personnel to train doctors, optometrists, and other relevant staff in utilizing our AI-based Electronic Medical Records (EMR) system. This role involves hands-on initial training and ongoing support across multiple departments, including doctors, optometrists, booking and billing, IPD, optical, inventory, and pharmacy.

**Key Responsibilities**:

- **Initial Hand-Holding for Doctors**: Provide in-depth training and real-time support to doctors during their initial experience with the AI-based EMR system.
- **After-Training Support**: Offer ongoing technical and user-related support to ensure a smooth transition and adoption of the system.
- **Multi-Departmental Training**: Extend training to other crucial departments, including optometry, booking and billing, IPD, optical, inventory, and pharmacy.
- **Travel**: Must be willing and able to travel frequently to different branch locations for training and support.
- **Collaboration**: Serve as a liaison between the technical team and hospital staff to effectively address issues and suggest improvements.

**Skills and Qualifications**:

- Bachelor’s degree in a related field or equivalent experience.
- Excellent communication skills in Hindi & English, both written and verbal.
- Computer knowledge is a must.
- Quick to grasp technical concepts, especially those related to software and AI.
- Strong interpersonal skills and a collaborative team spirit.
- Willingness to travel as per business requirements.

**How to Apply**:
Please go through our job portal for more details about the job opening.

If this role aligns with your professional aspirations, we encourage you to apply. We are keen on having you join our team.

**JobPortalLink**:
**Job Type**: Internship
Contract length: 3 months

**Salary**: ₹15,000.00 per month

Schedule:

- Day shift

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