Mutual Fund Inbound Customer Service

2 weeks ago


Navi Mumbai Maharashtra, India Fourstone Consultancy Full time

Providing accurate and timely information to customers regarding their investment portfolios, fund performance, and any other inquiries they may have.
- Assisting customers with account opening, KYC (Know Your Customer) procedures, and other account-related services.
- Resolving customer complaints, issues, and concerns in a professional and courteous manner.
- Educating customers about new investment products, services, and promotional offers.
- Drafting clear and informative responses to address customer questions about mutual funds, investment strategies, and account management.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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