Customer Service

**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

Job Profile: Customer Service Executive - Logistics Location : [Whagle Industrial Estate, Thane (West), Maharashtra, India] Employment Type Full-time Job Summary Key Responsibilities - **Client Interaction**: Handle inbound and outbound communication with customers regarding shipment status, delivery timelines, and service queries. - **Order...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Key Responsibilities: - Resolve customer queries in a timely manner. - Record customer interactions, issues and resolutions accurately. - Provide excellent customer service and support with a problem-solving approach. **Requirements**: - **Education**: HSC or Any Bachelor's Degree. - **Experience**: Freshers can apply. Minimum 1 year of experience in...

We are Hiring **Customer Service Advisor**for International Blended Process to join our team at our organisation in Kisan Nagar Wagle Estate Thane West. **Excellent verbal and written English communication skills required.** Education - HSC Plus or Bachelor's degree Experience in the International Call centre will be an add-on. Willingness to work in...

Customer Service related to credit cards + Cross selling of credit card schemes, offers and products Location - THANE Process - ➡Inbound customer service related to credit cards ➡Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer service experience - DAY...

**Responsibilities**: - Make outbound calls to existing customers for service-related follow-ups and renewals. - Handle customer queries and ensure a high level of satisfaction. - Maintain accurate records of customer interactions and follow-ups. - Meet daily and monthly targets for renewals and customer engagement. - Work collaboratively with team members...

**Responsibilities**: - Make outbound calls to existing customers for service-related follow-ups and renewals. - Handle customer queries and ensure a high level of satisfaction. - Maintain accurate records of customer interactions and follow-ups. - Meet daily and monthly targets for renewals and customer engagement. - Work collaboratively with team members...

**Designation**: Executive/Analyst **Department**: Customer Service **Process**: Gaura Travel **Location**: IFlyNow, A-119, Lodha Supremus 2, Wagle Estate, Road no 22,Thane West. **Shift Timings**: Any 9 hours (24/7) **including night shifts.** **Vacancies**: 10-15 **Salary**: 21000/- in hand **Shift Allowance**: 300/- Per day for shifts starting/ending...

Mumbai Thane Banking Payroll Customer Service Voice Process + Upselling - Hiring for Assistant Manager [Deputy Manager] - Need minimum 6 months to 2 years of BPO customer service experience. - Key requirement 1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's...