
Customer Service Outbound
4 days ago
**Responsibilities**:
- Make outbound calls to existing customers for service-related follow-ups and renewals.
- Handle customer queries and ensure a high level of satisfaction.
- Maintain accurate records of customer interactions and follow-ups.
- Meet daily and monthly targets for renewals and customer engagement.
- Work collaboratively with team members to achieve departmental goals.
**Requirements**:
- **Languages**:
- Fluent in **Hindi** (mandatory)
- Additional Language Requirements:
- **Hindi + Marathi** - 15 openings
- **Gujarati + Marathi** - 10 openings
- Minimum **1 year of experience** in outbound customer service.
- **HSC (12th pass)** or higher education.
- Strong communication and interpersonal skills.
- Must be comfortable working in a target-driven environment.
**Salary & Benefits**:
- **Salary**: ₹20,000 (In-hand) + Attractive Incentives
- **Additional Benefits**: PF, ESIC, and other statutory benefits (on-roll employment)
**Work Schedule**:
- **Working Days**: 5 days/week
- **Weekly Offs**: 2 rotational offs (between Monday to Friday)
- **Timings**: Day shift (No night shifts)
**Why Join Us?**
- Stable on-roll opportunity with a reputed organization
- Clear growth path with performance-based incentives
- Supportive work culture and regular training programs
Pay: ₹18,000.00 - ₹23,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer Service/Sales: 1 year (required)
**Language**:
- Hindi (preferred)
Work Location: In person
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