Customer Support Executive

1 week ago

Raipur, India Cubelelo Full time

**Provide the highest level of customer service, exhibiting the company’s values to each customer.**:

- **Accurately process customer transactions such as orders, or returns with a strong focus on service excellence and customer satisfaction.**:

- **Address customer concerns, queries, issues, complaints, product information requests, cancellation of orders, etc.**:

- **Strong customer-facing and communication skills to ascertain sophisticated interaction and ensure closure of all presented issues.**:

- **Follow up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.**:

- **Provide information regarding the availability of in-stock and out of stock items to customers.**:

- **Constantly demonstrate a positive attitude by interacting effectively and maintaining professional manners through verbal or written form.**:

- **Maintaining data and updating accurate records of customer service interactions.**:

- **Regular attendance at work is an essential part of the job.**

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Raipur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

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