Customer Support Executive
2 weeks ago
Roles and Responsibilities
- Handle inbound customer calls with empathy and professionalism, addressing their needs promptly and efficiently.
- Provide exceptional customer support through phone calls, emails, and chats to resolve customer queries and concerns.
Desired Candidate Profile
- 0-1 year of experience in BPO/call center environment or similar industry.
- Excellent English communication skills (written & spoken).
- Strong voice processing abilities for handling international call centers.
- Ability to work on rotational shifts including night shifts as per business requirements.
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