Customer Support Executive

4 days ago

Goregaon Mumbai Maharashtra, India Acme Services Full time

We are hiring for a Cosmetic Brand

**Job Title - Customer Support Executive**

**Job Location - Goregaon West, Mumbai**

**Experience - 2+ Years with strong communication skills**

**JOB FUNCTIONS:

- **
1 Resolve customer complaints and provide knowledgeable answers to customer queries
2 Assist clients on offline and online orders, deal with orders in the back office and liaise with logistics
3 Follow-up on orders and liaise with customers, buyers, etc
4 Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
5 Assist customers with after-sales service issues. Be a primary contact for customer inquiries about our products and brand.
6 Able to communicate concisely our company policies to client. Maintain and update regular client correspondence
7 Review purchase orders and shipments prior to dispatch. Coordinate and track the delivery logistic channels
8 Co-ordinate with Vendors to get required procurements and marketing collaterals on given TAT
9 Work with internal and external teams to ensure smooth and timely operations
10 Maintaining and analysing weekly/ monthly/ quarterly/ yearly customer database
11 Provide complete end-to-end resolution to customer issues

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Speak with the employer**
+91 8657808329

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Support Executive

    1 week ago

    Goregaon, Mumbai, Maharashtra, India Judicious PvtLtd Full time

    **Hiring "Customer Support Executive"** Company Name: Giftana India Pvt. Ltd. Location: Goregaon West, Mumbai **Salary**: ₹2.7 LPA - ₹3 LPA Experience Required: 0-3 Years (Freshers are welcome to apply) Education: Graduate Language Requirement: Proficiency in English is a must **About the Company**: Giftana India Pvt. Ltd. is a leading provider of...

  • Customer Support Executive

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India Mesmerize Full time

    **Customer Support Executive** - On-site | Full-time | Goregaon East, Mumbai Suburban_ **About Mesmerize India**: Mesmerize India is a leading D2C jewelry brand offering a unique blend of spiritual and designer jewelry. Our collections include natural stone bracelets, spiritual pendants, and premium accessories that resonate with modern aesthetics and...

  • Customer Support Executive

    2 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Support Executive

    1 week ago

    mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    1 week ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    2 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    2 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    2 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    7 days ago

    Goregaon, Mumbai, India Sinobright Pharmaceutical Industries Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesBillingDo all billing at office as per E-Invoicing rules.Handle customer queries on GST, e-waybill, and insurance.Sales Supportcustomer service when sales team is absent.Customer CoordinationManage dispatch schedules, delivery timelines, and updates.Share invoices, payment details, and required documents on time.Sales & FinanceIssue...