Customer Care Executive

4 days ago


Ambattur Chennai Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

**Responsibilities**:

- **Customer Interaction**:

- Greet and assist customers in a friendly and professional manner.
- Effectively communicate with customers to understand their automotive service needs and concerns.
- Provide information about services, pricing, and estimated completion times.
- **Appointment Scheduling**:

- Schedule service appointments based on customer preferences and workshop availability.
- Coordinate with the service team to optimize workshop efficiency and meet customer expectations.
- **Inquiry Handling**:

- Provide accurate information regarding services, pricing, and any other relevant details.
- **Service Coordination**:

- Liaise with the service and technical teams to ensure smooth and timely completion of customer requests.
- Keep customers informed about the status of their vehicles during the service process.
- **Issue Resolution**:

- Address customer concerns and complaints with professionalism and a focus on finding satisfactory solutions.
- Escalate complex issues to the appropriate channels for resolution.
- **Customer Feedback**:

- Collect and analyze customer feedback to identify areas for improvement.
- Contribute to the enhancement of customer service processes and procedures.
- **Documentation**:

- Maintain accurate records of customer interactions, appointments, and service details.
- Ensure completeness and correctness of customer information in the database.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Ambattur, Chennai, Tamil Nadu (required)

Ability to Relocate:

- Ambattur, Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9894968746



  • Ambattur, Chennai, Tamil Nadu, India ASK 2 PRO Full time

    We are seeking a dedicated and customer-focused **Customer Care Executive** to join our team. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. You will handle customer queries, resolve complaints, and maintain positive relationships with both customers and colleagues. **Key...


  • Ambattur, Chennai, Tamil Nadu, India ASK 2 PRO Full time

    We are seeking a dedicated and customer-focused **Customer Care Executive** to join our team. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. You will handle customer queries, resolve complaints, and maintain positive relationships with both customers and colleagues. **Key...


  • Ambattur, Chennai, Tamil Nadu, India ANT KANN Global Full time ₹ 2,16,000 - ₹ 3,60,000 per year

    Job Description:We are seeking a dedicated and customer-focused Customer Care Executive to join our team. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. You will handle customer queries, resolve complaints, and maintain positive relationships with both customers and...


  • Chennai, Tamil Nadu, India Transenergy Private Limited Full time

    According to a typical Customer Care Officer job description, the primary roles of a customer care executive in a BPO are as follows. - Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image...


  • Chennai, Tamil Nadu, India Great Vision Academy Full time

    We are urgently Hiring for **Customer Care Executive** for our Company in chennai vadapalani Qualification : Any Degree Experience : 0-1 years **Salary : 15000-20000 +20k incentives** Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule **Education**: - Bachelor's (preferred) Work Location: In person


  • Chennai, Tamil Nadu, India Great Vision Academy Full time

    We are urgently Hiring for **Customer Care Executive** for our Company in chennai vadapalani Qualification : Any Degree Experience : 0-1 years **Salary : 15000-20000 +20ku incentives** Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift - Morning shift **Education**: - Bachelor's (preferred) Work...


  • Tambaram, Chennai, Tamil Nadu, India espaandsalon Full time

    A customer care executive's job is to help customers by answering questions, resolving issues, and communicating service expectations. They may also lead a team of customer service representatives. Responsibilities - Answering phones - Responding to customer inquiries - Assisting with customer issues - Providing information - Processing orders -...


  • Tambaram, Chennai, Tamil Nadu, India CHENNAI ECO MOTORS Full time

    We are looking for Customer Care Executive for our Esteemed Organisation **Educational Qualification **:Any Degree **Working Experience**: Frehser or 1 year experience as Customer care Executive. Good communication skill. Customer co-ordination. Should have team spirit. **Location **:Madipakkam, Aminjikarai, Tambaram & Thousand light **Salary**:10000...


  • Velachery, Chennai, Tamil Nadu, India ADVANCED GROHAIR VELACHERY Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Customer Care Executive-Female Only (Do NOT APPLY-Age Above 30 & Outside Chennai Candidates)Responsibilities:Manage appointment for clientsFollow enquires to fix appointmentsMaintain records and reportingEducational Qualification & Experience required:Must have Bachelor degreeShould have minimum 1 year experience in customer handlingPlease share your resume...


  • Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...