Customer Support Executive

5 days ago

Koregaon Park Pune Maharashtra, India DINGG Full time

**Role & Responsibilities**:

- Engage in effective communication with customers.
- Assist in observing and analyzing customer behavior to understand their needs and preferences.
- Learn to gather information about customer complaints and concerns.
- **Support the development and implementation of retention strategies based on customer feedback.**:

- Assist in negotiating with customers to renew contracts and maintain their business.
- Collaborate with the sales team to explore innovative ways to retain customers.
- Assist in compiling and presenting reports on customer behavior for strategic insights.
- Cultivate positive relationships with both customers and business associates.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- what is your ctc?
- what is your ectc?
- What is your notice period?
- Are you ok for Koregaon Park, Pune location?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

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