Customer Retention Executive

1 week ago

Malad Mumbai Maharashtra, India Talent Quest Consultancy Full time

**Customer Service Executive**
**About the Company**:
**Founded in 2019, the Company is one of India’s largest digital health-tech platforms for haircare and hair loss. The mission is to use technology to scale healthcare solutions to 520M+ Indians that are suffering from hair loss with a holistic 360-degree solution, which includes clinically proven, doctor-backed medicines, access to doctors, personal hair coach, customised diet plans, and more**
**The Company sits at the forefront of the multi-billion-dollar haircare solutions category and has more than 2.5L+ customers, with a 93% success rate and 30% MoM growth over the past year.**

**Incumbent will be a professional who provides guidance, support, and education to individuals who are experiencing hair-related issues.**
**Overall, the role of a hair coach is to empower and educate individuals to take control of their hair health and address any hair-related concerns they may have.**
**Requirements:

- **
**1.Good communication skills**
**Education:

- **
**1.HSC/Graduate + Minimum 6 months of Experience.**
**Salary: 26K Gross including PF +Incentives.**
**Confirmation after 6 months followed by Salary increment and one time confirmation bonus of Rs.6k.**

**Salary**: ₹26,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you comfortable with the Salary Budget mentioned in the Job Description ?
- Do you fall within the Age Criteria of 18 to 30 years applicable to this Job Role?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English and Hindi both (required)

Work Location: In person

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