Associate - Projects

8 hours ago

Kolkata West Bengal, India Cognizant Full time

**Job Summary**

**Responsibilities**
- Lead the design implementation and management of SCCM and Intune solutions to ensure efficient desktop and device management.
- Oversee the administration of SCCM including software distribution patch management and system updates.
- Provide technical expertise in troubleshooting and resolving issues related to desktop management and device management.
- Collaborate with cross-functional teams to develop and implement IT policies and procedures.
- Ensure compliance with security standards and best practices in device management.
- Monitor and analyze system performance to identify areas for improvement and optimization.
- Develop and maintain documentation for system configurations processes and procedures.
- Conduct regular audits and assessments to ensure the integrity and security of the IT infrastructure.
- Train and mentor junior team members on SCCM and Intune best practices and procedures.
- Coordinate with vendors and external partners to support and enhance IT services.
- Participate in the planning and execution of IT projects ensuring timely delivery and quality outcomes.
- Provide technical support and guidance to end-users addressing and resolving technical issues promptly.
- Stay updated with the latest industry trends and advancements in desktop and device management technologies.

**Qualifications**
- Possess a strong background in SCCM administration with hands-on experience in software distribution and patch management.
- Demonstrate expertise in Device Management Intune including configuration and policy management.
- Have a solid understanding of IT security standards and best practices.
- Exhibit excellent troubleshooting and problem-solving skills.
- Show proficiency in developing and maintaining technical documentation.
- Display strong communication and collaboration skills with the ability to work effectively in a hybrid work model.
- Hold relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or equivalent.

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