Associate - Projects

23 hours ago

Kolkata West Bengal, India Cognizant Full time

**Job Summary**

**Responsibilities**
- Oversee the implementation and maintenance of Empower and other lab systems to ensure seamless operation.
- Provide technical support and troubleshooting for Empower and related lab systems to minimize downtime.
- Develop and maintain documentation for system configurations processes and procedures.
- Conduct training sessions for end-users to ensure effective utilization of lab systems.
- Monitor system performance and implement enhancements to improve efficiency and reliability.
- Lead efforts to validate and qualify lab systems in compliance with regulatory requirements.
- Coordinate with vendors and service providers to manage system upgrades and patches.
- Analyze user requirements and translate them into technical specifications for system enhancements.
- Ensure data integrity and security within lab systems to protect sensitive information.
- Provide regular reports on system performance issues and resolutions to management.
- Participate in project planning and execution to support the deployment of new lab systems.
- Stay updated with the latest industry trends and technologies to recommend improvements.

**Qualifications**
- Possess a strong technical background with hands-on experience in Empower and other lab systems.
- Demonstrate excellent troubleshooting and problem-solving skills.
- Exhibit strong communication and collaboration abilities to work effectively with cross-functional teams.
- Have experience in validating and qualifying lab systems in a regulated environment.
- Show proficiency in developing and maintaining system documentation.
- Be capable of conducting user training sessions to enhance system utilization.
- Display knowledge of data integrity and security best practices.
- Experience with COTS Products in the Life Sciences Manufacturing and Supply Chain domain is a plus.

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