International Contact Center

4 days ago

Mumbai Maharashtra, India Vibrantzz management services Full time

Greetings from Vibrantzz Management Services

**Position**: Customer Service Representative

**Location**: Pan Mumbai

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries efficiently.

**Responsibilities**:

- Assist customers with product information, order placement, and issue resolution.
- Provide troubleshooting and technical support for products as needed.
- Process orders, returns, and exchanges accurately.
- Maintain a positive and empathetic attitude towards customers at all times.
- Collaborate with other departments to ensure customer satisfaction and issue resolution.
- Keep detailed records of customer interactions and transactions.

**Requirements**:

- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to work well in a fast-paced environment.
- Previous experience in customer service or a related field preferred.
- Proficiency in Microsoft Office Suite and customer service software.
- High school diploma or equivalent required; college degree preferred.

**Benefits**:

- Competitive salary
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities

**Salaries**:

- Fresher 15 k To 20 k In Hand.
- Experience 25k To 40k In Hand.

If you are passionate about providing exceptional customer service and thrive in a collaborative team environment, we encourage you to apply. Please submit your resume detailing your relevant experience.

**Name**: Hussain

**Contact**:

- 9137234426 or **WhatsApp**:

- 7045288819

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹45,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Rotational shift
- UK shift
- US shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9137234426

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