Customer Service Executive

5 days ago

Guwahati, India Prodigy Communications & Marketing Pvt Ltd Full time

Job Responsibilities:
1.Collaborating with the relevant department for addressing client needs.

2. Identify new business opportunity through client referrals and upsell company product and services.

3. Responsibility for Acquisition, revenue maximisation and retention of existing clients.

4. Look after the marketing, promotion, business development and deal with client requests and troubleshoot problems.

5. Managing vendors, crisis managemnet, payment followups and be updated on news and other happenings in advertising industry.

6. Being the face of the company and maintaining a cordial relationship with all the clients.

7. In every 3 months prepare a list of newly pitched client.

8. Raise all the bills for the work done in coordination with our accounts & admin teams and make sure that the payment are received on time.

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Guwahati - 781008, Assam: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (required)

**Language**:

- English (preferred)
- Hindi (preferred)

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