Customer Support Executive

7 days ago


Chandigarh, India We Excel Software Pvt. Ltd. Full time

Provide technical support (Troubleshooting) to customers through phone.

Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android),etc.

Should have experience providing technical support to customers

Should be able to work with Enterprise provisioning of Android/IOS devices

Fluent business English (spoken and written) language skills.

An excellent attention to detail.

Added advantage if familiar with filing bugs on Jira and preparing write-ups on Confluence

Log all service desk interactions.

Document, track and monitor incidents to ensure a timely resolution.

Research technical problems and consult with appropriate technical or service personnel for follow-up.

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Chandigarh, Chandigarh (preferred)

Ability to Relocate:

- Chandigarh, Chandigarh: Relocate before starting work (preferred)

**Speak with the employer**
+91 9216800114



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